Zoosk has been in existence for quite a while and, in terms of its experience in terms of the internet it is considered to be one of the leading players in the field of online dating.
The platform receives around 3.8 million monthly visits and a subscriber base of 40 million.
You can access it at no cost, but it has limitations in functionality. To connect to other members, you must to join an annual membership.
The problem begins the moment you choose to end the Zoosk account since the company has a the strict no-refund policy.
The solution is DoNotPay which is an award-winning app that is specialized in obtaining refunds from businesses who do not wish to issue a refund.
Do you know what rights consumers have when it comes to refunds ?
It's up to the retailer to decide if they'll issue an refund, or not. however as a consumer you are entitled to use your rights under the Fair Credit Billing Act (FCBA) and begin an chargeback for the transactions you make with your credit card.
The term "chargeback" refers to a chargeback requires an immediate communication with your bank, not the merchant this is the primary distinction between a chargeback and an actual refund.
DoNotPay can guide you with this process. Here is what you have to do:
Open within your Web browser
Click on File a Chargeback
Enter the details of the transaction
Enter Zoosk to be the name for the seller
Our app will send a message to your bank, and then fax the bank a dispute letter.
We will also call Zoosk to ask for the return in your behalf.
You can utilize the File Chargeback option to receive the money back from other services such as:
The motto of the company is like this: there are there is no refund policy, but do not hesitate to contact us if you believe you are entitled to one. The Zoosk Terms of Service stipulate the fact that payments made are not refundable, which includes the subscription fee.
There could be exceptions to this policy.
If you are unable to pay for your Zoosk subscription due to a mistake, making payments the Zoosk subscription The company could be able to show the flexibility.
Here's what you should be expecting based on what the Zoosk team believes is appropriate in the present:
A full or a part refund
Credit that can be used for other services that are paid for within the Zoosk app
Virtual currency equivalent to the amount of your overpayment
All of the options above
Zoosk cancellation policy allows you to receive a full refund so long you terminate your membership within 3 business days after signing up however only if you are a resident of one of the states listed below:
Arizona
California
Connecticut
Illinois
Iowa
Minnesota
New York
North Carolina
Ohio
Rhode Island
Wisconsin