This Privacy Policy explains how Recover Deleted Messages (“the App”) collects, uses, stores, and protects user data when you use our mobile services. By using the App, you agree to this policy. If you do not agree, please discontinue use. For privacy inquiries, contact us at :seratusjutabisa@gmail.com
Key Privacy Overview
We only collect minimal, user-authorized data to deliver our message recovery service. We do not collect sensitive personal data, receive third-party user data, or sell user data for commercial use. All data is securely processed and retained for a maximum of 2 years only for service and legal purposes.
1. Information We Collect
We strictly follow theminimal necessity principle and only collect data required for the App’s core message recovery function, including user-authorized data and anonymous automatic technical data.
1.1 User Authorized Data
We only access the following data with your explicit consent, and all data is primarily processed locally on your device:
• Local Storage Data: Scan and access device local storage to detect and recover residual and cached message files.
• Permission Records: Record your enabled service permissions to ensure normal operation of message recovery functions.
No Sensitive Data Collection: We do not collect ID information, biometric data, location data, private irrelevant chat content, payment information, or any other sensitive personal data.
1.2 Automatically Collected Technical Data
We collect anonymous, non-identifiable technical data to maintain service stability, with no personal identity information included:
• Device information: device model, OS version, device ID, and carrier details;
• Network information: IP address and network connection status;
• Operation logs: App usage records, crash reports, and error diagnostic data.
2. How We Process Your Information
All data processing activities are legal, compliant, and limited to service-related purposes only, without unauthorized misuse of user data.
2.1 Processing Purposes
• Service Delivery & Optimization: Process authorized storage and device data to implement message recovery functions; analyze logs to optimize App performance and recovery efficiency.
• Technical Maintenance: Use error and crash logs to fix bugs, resolve failures, and ensure stable App operation.
• Security Protection: Monitor device and network data to prevent abnormal access, fraud, and security risks.
• User Support: Respond to user feedback and privacy-related requests.
• Legal Compliance: Process and retain data to meet legal and regulatory requirements.
• Risk Prevention: Process necessary data to protect user and third-party vital safety interests in emergency situations.
2.2 Legal Basis for Data Processing
For users in the European Union, the United Kingdom and other regions applicable to GDPR regulations, our data processing is based on the following legal valid bases:
• User Consent: All non-essential data processing behaviors are based on your explicit authorization, and you have the right to withdraw your consent at any time.
• Contract Performance: Necessary data processing to fulfill the service agreement between users and us and provide core message recovery services.
• Legal Obligation: Data processing required to comply with national and regional legal provisions and regulatory requirements.
• Legitimate Interests: On the premise of not infringing user privacy rights, conduct data analysis and optimization to maintain the stable operation of our products and services.
• Vital Interest Protection: Data processing necessary to protect the vital safety interests of users or third parties.
3. What Information Do We Share?
As mentioned above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including publishers, and data tracking companies. These business partners may use your personal information to measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their services. Such partners’ use of the information that we disclose to them will be governed by their privacy policies.
4. Data Retention
We retain user data only for the time required to fulfill service purposes, with a maximum retention period of 2 years. Data will be completely deleted or anonymized when no longer needed, and backup data will be isolated from further processing until deletion.
5. Data Security
We adopt professional technical and organizational measures including data encryption and access control to protect user data from unauthorized access, tampering, or leakage. Due to the inherent risks of internet transmission, absolute 100% data security cannot be guaranteed, and users are advised to use the App in a secure network environment.
6. Minors Protection
Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. We will promptly delete any accidentally collected minor user data upon discovery.
7. Policy Updates
We may update this privacy policy occasionally. Major changes will be notified via in-app announcements. Continued use of the App after updates confirms your acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at：seratusjutabisa@gmail.com