Privacy Policy

Privacy Policy

appdocom (“us”, “we”, or “our”) operates the appdocom mobile application (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy is created with the help of the Free Privacy Policy Generator.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

What data do we collect?

Device data

We collect your device and phone network connection information in order to provide you better experience when you use our app.

Device information may include:

Android SDK/API version, IP address, platform names, timestamp, application identifier, application version, application distribution channel, independent deice identifier, the terminal manufacturer, the terminal device operating system version, the location of the language, the time zone and the network state (Wi-Fi and so on), the CPU, and the battery use, screen resolution, memory usage, storage usage, sim operator, sim card country, application status in google play store, Ad loading strategy, Ad platform and advertising placement id. Phone height and width, sim operator name, os version.

We store the information collected through the Android ID tied to the device you are using. In this way, we can retain your advertising behavior while you are using the app. We will treat this information as personal information.

Services Log Data

We may automatically collect details of your use of our services and store them as service logs during your use of this Application, including service access time, access frequencies, usage time, event information (errors, crashes, restarts, upgrades), and other log information generated when using the device. Please note that the above individual device information and log information cannot be used alone to identify a specific natural person. Only when this non-personal information is combined with other information to identify a specific natural person, or used in combination with personal information, will the information be considered personal information during the combination process. In this case, unless you agree or otherwise stipulated by laws and regulations, we will anonymize and de-identify such information. The above information is essential to provide the service. If you choose not to provide, we may not provide you with services related to this application.

Google Advertising ID

Demographic data (e.g. determination of your IP address)

Data to fight against fraud (e.g. click fraud in advertising)

Data associated with your device (e.g. device type, technological information, country)

Data to do advertising, marketing and analysis

Advertisers may store or read cookies

Android Advertising ID

We use your Android Advertising Identifier to provide you with a customized advertising experience. It is used exclusively for advertising and analytics. Note that advertising identifiers do not contain any user-sensitive information that could be used to personally identify you or your device. It is not associated with personally identifiable information or any persistent device identifier (for example: ssid, mac address, imei, etc.).

Designated Countries

For all information listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”), United Kingdom and Switzerland (collectively, the “Designated Countries”) based on our contract with you.

Identified Personal Data

Identified "Personal Data" refers to any information relating to an identified or identifiable natural person ("Personal Data").  May include direct identifiers such as: name, government ID, address, bank card, email, phone number, online indirect identifiers (login account number, login password, marketing preferences, social media account). We DON'T collect these kinds "Personal Data".

Use of Data

we use the collected data for various purposes:

To provide and maintain the Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer care and support

To provide analysis or valuable information so that we can improve the Service

To monitor the usage of the ServiceTo detect, prevent and address technical issues

How Do We Use Cookies and Similar Technologies

Use of cookies:

To meet your personalized requirements. We will send one or more small data files called cookies on your phone. The cookies assigned to you are unique and could only be read by web servers in the domain where the cookies are published to you. We send cookies to you to simplify your repeated login steps, help you your selection and interaction of advertisements, and help you determine your login status and account or data security.

We will not use cookies for any purpose other than those described in this privacy policy. You could manage or delete cookies according to your preferences. You could clear all cookies saved on your computer. Most web browsers accept cookies automatically, but you could usually modify your browser settings to reject cookies as you see fit. In addition, you could clear all cookies saved in the software. However, if you do this, you may need to personally change the user settings every time you visit our website, and the corresponding information you recorded before will be deleted, which may have some impact on the security of the services you use.

How To Protect Your Personal Data

We maintain administrative, technical, and physical safeguards for the protection of your Personal Data.

We will take other necessary measures to protect the security of your personal information and prevent data from being misused, unauthorized access, and unauthorized modification, disclosure or destruction, etc.

We implement security safeguards designed to protect your personal information and regularly monitor our systems for possible vulnerabilities and attacks, and we use administrative, technical, and physical safeguards to protect your personal information by taking the types of the personal information, the processing, and the threats posed themselves into account. We are constantly working to improve on these safeguards to keep your personal data secure.

Nevertheless, we need to remind you that no matter how perfect the measures are, there is no absolute guarantee of avoiding the occurrence of data storage security incidents. If a data breach event occurs, we will report it to the corresponding regulatory authorities as required by the relevant laws and regulations, and provide the type of personal data involved in the breach, the number of data subjects, the possible consequences of the breach, and the remedial measures we intend to take according to the requirements of the regulatory authorities. We will take the best possible measures to remedy or mitigate the damage and consequences of data breach. When permitted or required by laws and regulations, we will inform you of the possible consequences or significant damage to you in a timely manner, so that you can take appropriate measures promptly to protect your rights as much as possible.

There is no absolutely safe website, Internet transmission, computer system and wireless connections. In addition to the necessary protective measures we have taken, users have to strengthen the awareness of privacy security risks. For example, when you access third-party websites, links, products or services from our services, for the security of any data collected by those websites, links, products or services, please read through the terms and conditions of those third-parties carefully. We do not take any legal responsibility for data security issues caused by such third parties. If you find that certain contents, advertisements or features in our websites, products or services may be provided by a third party and may possibly endanger your privacy and security, please contact us promptly, as we will handle it with priority in accordance with laws and regulations.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Appdocom 

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Your Privacy Rights

As a data subject, you have a series of rights to your personal information, including the right to confirm, access, correct, delete, withdraw consent (hereinafter referred to as "request"). We fully understand and respect your rights, and such rights will be subject to specific exclusions and exceptions under applicable laws. We will also take active steps to ensure that your rights are effectively protected. However, please understand and note that for security reasons, we may need to verify your identity before processing your request. In principle, we do not charge a fee for your lawful and reasonable request, but we will charge a certain reasonable fee for repeated requests that exceed the reasonable limit where applicable, and based on actual administrative costs permitted by the applicable laws. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others or are extremely impractical, or violate the mandatory provisions by law.

Right to confirm and access: We inform you how we collect and process personal information through this Policy or in the form of a privacy policy or notice of the specific product or service. You have the right to confirm or reject such collection and processing via a check box or other methods, onever, after you reject, some features that require your explicit authorization and consent to use may no longer be available. You can directly access the personal information you have provided to us in the interface of our products or services. 

Right to correct and delete: When your personal information is changed, or when you find that your personal information collected and processed by us is inaccurate or incomplete, you have the right to ask us to make corrections or additions. You can directly correct or modify some of your personal information on the relevant product/service function pages. When your personal information collected by us has fulfilled the purpose of collection or is no longer required, or when you find that our collection and processing of your personal information violates the provisions of laws and regulations or this Privacy Policy, you have the right to ask us to delete the relevant personal information.  However, we may not grant your deleting request in some situations, for example, if you ask us to delete your transaction data when we are legally obligated to keep a record of that transaction to comply with the applicable local law. Please also kindly note that if you request to delete your information from our products and services, we may not remove the corresponding information from the backup system immediately due to some applicable local laws and technological limitations, however, we will securely store your personal information and isolate it from any further processing until the backup is updating or can be deleted or be made anonymous.

Right to withdraw consent: To achieve the respective features of our various products or services, we will require necessary personal information in accordance with the applicable local laws. This is described in the "How We Collect and Use Your Personal Information" part of this Policy. You can withdraw your consent previously granted to us for a specific purpose by deleting information, turning off device features, and requesting to withdraw consent, including the collection, use and/or disclosure of your personal information that we manage or control. We will process your request within a reasonable time after you send the request, and thereafter will not collect, use and/or disclose your personal information in accordance with your request. If you withdraw your consent, you may not be able to continue receiving the part and/or full benefit of our app and its Service. The withdrawal of your consent or authorization will not affect the validity of our previous processing activities based on your consent.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.