Support

If you need help with the app, you can contact us at: urbancodemonkey@gmail.com 

When contacting us, please include as much detail as possible (see "Reporting a Bug" below).

If you encounter a bug or have an issue, please help us fix it by providing the following information in your email:

• Your Device Model (e.g., Samsung Galaxy S21, iPhone 13)

• Operating System Version (e.g., Android 13, iOS 16)

• Ratavahti App Version (You can find this in the "About" section of the app)

• A clear description of the problem

• Steps you took that led to the problem

• If the issue is about specific train data, please include the train number, station name, date, and time if possible

Screenshots can also be very helpful!