"I help small businesses organize digital workflows and automate repetitive tasks so they can spend less time on manual work."
Based in Batangas, Philippines | Time Zone: PHT (UTC+8) | Available: Remote | Part-Time | Flexible Around Class Schedule
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The Hook: Automation VA with an Information Technology and Business Analytics background, focused on helping businesses organize workflows, manage digital information, and reduce repetitive manual tasks.
The Story: My technical foundation comes from building web-based systems as part of my Information Technology studies at Batangas State University. My project experience includes database management, API integration, front-end development, mapping integration, QR code integration, and analytics dashboards. I've since applied that same systems-thinking to building self-directed automation projects using Zapier, AI-assisted classification, and multi-app workflows.
The Promise: Clients get organized documentation, careful technical execution, and clear communication. Each task is tracked from requirements through testing and final delivery.
Workflow Organization — Organize repetitive business processes into clear, documented workflows.
Automation Support — Build and maintain automations that reduce repetitive manual steps.
Database Management — Maintain structured records and organize business information for easier retrieval.
API & System Integration — Connect web tools and services through APIs to support connected workflows.
Data & Dashboard Support — Organize operational data into structured trackers and useful dashboards.
Technical Admin Support — Handle web-based systems, documentation, testing, and routine technical tasks.
Discover — Review the client's current workflow, tools, files, and desired outcome. Identify repetitive tasks, information gaps, and areas that need clearer documentation.
Organize — Map the workflow, structure files, document requirements, and establish clear task ownership and status tracking.
Execute — Complete assigned tasks, update systems, test workflows, and document changes so the client can easily follow progress.
Report — Provide a clear progress update showing completed work, current tasks, issues, and next steps.
Academic Projects
RCH — QR Code-Integrated Web-Based Water Ordering, Refilling, and Delivery Management Platform. Built the rider-facing interface, connected to a MySQL database, integrated Leaflet.js/OpenStreetMap for delivery mapping and QR-based tracking. (4-month academic project)
SOTEROS 2.0 — Enhanced Web-Based Emergency Response and Safety System with GIS Integration, built for MDRRMO Rosario, Batangas. Developed front-end interfaces across multiple system modules. (5-month academic project)
Self-Directed Automation Projects (clearly labeled as self-directed/mock, not client work)
Support Ticket Triage & Escalation System — A Zapier workflow combining AI-based classification, duplicate detection, and conditional human-approval routing across Gmail, Airtable, Slack, and Notion. Tested across 14 mock scenarios covering normal, high-priority, duplicate, and AI-uncertain cases.
Lead Routing & CRM Automation — A multi-branch Zapier automation with urgency scoring, 3-way service routing, and a 24-hour follow-up safety net, built on Airtable.
Lead Intake & Notification System — A Zapier-based intake automation with instant agent notification and automated welcome emails.
Technical Foundation — My Information Technology and Business Analytics background gives me hands-on experience with databases, web systems, APIs, interfaces, and data-driven workflows.
Systems Thinking — I approach tasks by understanding the workflow behind them, not just completing individual steps.
Documented Workflow — I organize requirements, working files, testing records, deliverables, communications, and reports into a structured system so work stays easy to track.
Continuous Learning — I am building my Automation VA skill set through practical projects and focused training in automation, AI tools, databases, and business systems.
Have a repetitive task eating your time? Tell me what you're working with, and I'll get back to you within 24 hours with some initial thoughts on how it could be organized or automated.
Prefer to just talk it through? Book a quick call here:
Email: fontelera.ramon.g@gmail.com | LinkedIn: linkedin.com/in/rmfontelerava888 | Working hours: Mon–Fri, 9pm–1am PHT (UTC+8)
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