Privacy Policy for Rama CRM
Effective Date: 15 September 2026
Rama CRM ("we", "our", or "us") provides the Rama CRM mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
- Contact Information: We allow users to import contacts solely for the purpose of managing CRM leads and clients. We do not sell or share your contacts with any third party.
- Account Information: When you sign up, we collect your email address and authentication credentials via Firebase Authentication.
- Audio Recordings: If you use the voice note feature on leads, audio recordings are stored locally or securely synced to your cloud account.
- Reminders: Scheduled reminders and notes are stored to help you track client follow-ups.
2. Third-Party Services
We use trusted third-party services that may collect information used to identify you:
- Google Play Services
- Google Play In-App Billing
- Google Sign-In
- Firebase Authentication & Cloud Firestore
3. Data Security
We value your trust in providing us your Personal Information. We implement industry-standard security measures to protect your data. Your data is stored securely and never sold to third parties.
4. Subscription and In-App Purchases
Subscriptions and in-app purchases are processed securely through Google Play Billing. We do not store or process your credit card or banking details directly.
5. Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at your support email address.