Work experience

IBM

• Blue Squad Leader
  
  Dates Employed Apr 2020 – Present
  
  
  Provide day-to-day technical leadership of IBM operational security activities including, but not limited to:
  technical reporting production, platform optimization, technical oversight of critical feedback loops, synchronization of cross-service output, high severity incident support, and security best practices implementation. Provide technical leadership and oversight of cross-functional IBM and client use case development activities, including but not limited to: requirements scoping to include gap analysis, process guidance, synchronization of actions, coverage mapping, and security best practice implementation. Support incident forensics investigation and recovery activities. Capture IBM SME training gaps, communicate to functional management, and monitor resolution. Provide technical oversight of cross-functional IBM escalations to the client and ensure the implementation of associated feedback to optimize the overall service. Capture technical platform requirements, communicate to IBM product owners, and monitor resolution. Produce and brief periodic technical service reviews that assess standard XFTM as well as client-tailored technical KPIs and metrics, track status and service recommendations and actions and their impact to technical KPIs and metrics, identify security risks and opportunities, and recommend actions to advance the overall service and client's posture in accordance with the security program maturity roadmap established by IBM security consulting services. Partner with the client to expand technical reporting requirements beyond standard XFTM metrics with custom KPIs and metrics that are tailored to the client's security program objectives and priorities.

• Qradar Admin
  Dates Employed Oct 2015 – Apr 2020
  
  * Maintain Siem (Qradar) implementations for the finance and services industries.
  * Administer QRadar and Linux. Coordinate projects and manage customer relationships.
  * Analyze security events in compliance with HIPAA and federal regulations using Arcsight and Qradar. * Proactively identify and resolve threats, and make recommendations to mitigate damages.
  * Trained new hires in cyber security processes, policies, and best practices.
  * Proposed a new patent for a component to balance loads on audited systems. …

• Security Analyst
  
  Dates Employed Oct 2014 – Oct 2015
  
  Security event analysis
  Behavior prediction
  Threat identification
  Threat alert
  Recommendations for problem mitigation …

• Sales Consultant
  
  Soluciones AG
  
  Dates Employed Jan 2014 – Oct 2015
  
  
  * Served as a Subject Matter Expert on Embarcadero software with a focus on database administration and optimization, entity relationship models, and application development.
  * Increased sales by 30% through customer cold calling and employee training.
  * Wrote and published several articles in the company newsletter and mercadeo.com on Embarcadero software.