The dispatchers are highly responsible for the efficient movement of trains on the different tracks. Before they start off with their job, they are trained thoroughly.
In the freight dispatcher training program, communication is emphasized on. This blog will discuss the purpose of dispatchers’ communication training.
The purpose of the dispatchers training is to help participants get to know the significance of communication in the railroad dispatching environment. Then, they also have to assess their own communication like listening and memory skill etc. They are also taught how to improve their communication skills like listening, speaking and memory skills etc.
Their training package provides flexibility in the development of training sessions related to railroad dispatchers’ communications. The training methods used are active and participative. They have to take part in a variety of activities to accomplish specified goals and tasks.