Privacy Policy

At Radhai Urban Multiple Nidhi Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Mobile Banking App.

1. Information We Collect

When you use our Mobile App, we may collect the following information:

• Personal Details – Name, Mobile Number, Email ID, Date of Birth, etc.

• Account Information – Account number, transaction details, loan/deposit details.

• Device Information – Mobile device type, operating system, app usage data, and location (if required for services).

2. How We Use Your Information

Your information is used only for providing and improving our services:

• To verify your identity and secure your account

• To process your transactions (fund transfers, deposits, loan payments, etc.)

• To provide customer support and respond to queries

• To send important alerts, updates, and notifications related to your account

• To improve app performance and enhance user experience

3. Information Sharing

• We do not sell or share your personal information with third parties for marketing purposes.

• Your information may be shared only with regulatory authorities or government bodies if legally required.

• Service providers working with us (such as payment gateways, SMS/email providers) may access limited data, strictly for service delivery.

4. Data Security

• We use advanced encryption and security measures to protect your data from unauthorized access.

• Access to your account is protected with multi-factor authentication and secure login methods.

• Despite our best efforts, no system is 100% secure. We encourage you to safeguard your login credentials.
  
  

5. Your Rights

• You can review and update your personal information anytime through the app.

• You may request account closure or data deletion as per applicable rules.

• You may opt out of non-essential notifications.
  
  

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be notified within the app or on our official website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Radhai Urban Multiple Nidhi Limited
✉️ radhaiurban.creditsociety@gmail.com