RAEI AL-ALYA
RAEI AL-ALYA
Account information: name, phone number, and any profile details you submit.
Delivery details: delivery address, notes, and order preferences.
Support communications: messages you send to customer support.
Device & app data: device model, OS version, app version, language, and diagnostic logs.
Usage data: screens viewed, taps/events, and performance data to improve the App.
Identifiers: such as advertising/device identifiers where enabled by the OS and your settings.
If you grant permission, we may collect precise or approximate location to:
help you select or confirm a delivery location,
show nearby service coverage,
improve delivery accuracy.
You can disable location permission anytime in your device settings.
The App may use third-party services (for example analytics, crash reporting, or push notifications). These services may collect information as described in their own privacy policies.
We use information to:
Provide services (create accounts, process orders, manage deliveries).
Communicate with you (order updates, customer support, service announcements).
Improve and secure the App (debugging, fraud prevention, monitoring).
Analytics to understand usage and enhance features.
We may share information with:
Delivery and operations teams to fulfill your orders.
Service providers (hosting, analytics, crash reporting, messaging) that process data on our behalf.
Legal authorities if required by law or to protect rights and safety.
Business transfers if we are involved in a merger, acquisition, or asset sale.
We do not sell your personal information.
We retain personal data only as long as necessary to:
provide services,
comply with legal obligations,
resolve disputes,
enforce agreements.
We use reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.
Depending on your country, you may have rights to:
access, correct, or delete your personal information,
object to or restrict processing,
withdraw consent (e.g., location permissions),
request a copy of your data.
To make a request, contact us at: yourdomain.com.
The App is not intended for children under the age of 13 (or the minimum age required in your country). We do not knowingly collect data from children.
The App may include third-party SDKs such as analytics, crash reporting, or push notifications (e.g., Firebase). These providers may process data under their own policies. We recommend reviewing their privacy policies.
If you access the App from outside your country, your data may be processed in other countries where our service providers operate. We take steps to ensure appropriate protections.
We may update this Privacy Policy from time to time. We will post the updated version and change the “Last updated” date.
If you have questions about this policy, contact:
Link: https://suqia.azizia.org.sa/contact-us
Site: https://suqia.azizia.org.sa/