Privacy Policy for QuickFix
Effective Date: 26-1-2025
At QuickFix (“the App”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our platform to connect with professional service providers like plumbers, electricians, and more. By using QuickFix, you agree to the terms outlined in this Privacy Policy.
To provide you with a seamless experience, we may collect the following types of information:
a. Personal Information
Name, email address, phone number, and address (collected during account creation or booking services).
Payment information (processed securely via third-party payment gateways).
b. Location Information
Real-time location data to help match you with nearby service providers.
Location data is only collected with your consent and while using the App.
c. Service Preferences
Details about the type of services you request (e.g., plumbing, electrical).
Reviews, ratings, and feedback provided for service providers.
d. Device and Usage Information
Device type, operating system, and app usage patterns to improve performance.
We use your information to:
Facilitate service requests and connect you with professional service providers.
Provide customer support and handle inquiries or disputes.
Improve the App’s functionality and user experience.
Send you notifications, updates, and promotional offers (with your consent).
a. With Service Providers
We share your name, location, and service request details with selected service providers to fulfill your requests.
b. With Third Parties
Payment processors: Your payment information is shared with secure third-party gateways for transactions.
Analytics providers: Non-personal usage data may be shared for improving the App.
c. Storage and Retention
Personal data is stored securely and retained only as long as necessary to provide services or comply with legal obligations.
The App requires the following permissions to function effectively:
Location Access: To find and match nearby service providers.
Storage Access: To upload or store images related to service requests (e.g., photos of repairs needed).
Notification Access: To send service updates and alerts.
You can manage these permissions through your device settings.
You have full control over your data, including:
Updating or deleting your personal information through the App’s account settings.
Revoking permissions at any time.
Opting out of promotional communications.
We use industry-standard security measures to protect your personal information. While we strive to ensure the security of your data, no system is completely foolproof, and we cannot guarantee absolute security.
QuickFix is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
We may revise this Privacy Policy from time to time. Any updates will be reflected by the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: lytortech@gmail.com
Phone: [Insert Phone Number]
Thank you for choosing QuickFix!