之前我们介绍了搬瓦工 KiwiVM 教程和官网后台使用教程，今天将继续为大家翻译整理搬瓦工官方的 Knowledge base（知识库），主要包括一些常见问题，如续费、退款等。本文将重点介绍搬瓦工官方的续费说明，包括是否会自动扣款、续费状态说明、如何恢复续费以及是否可以提前续费等内容。
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首先，搬瓦工不会自动从您的信用卡或 PayPal 账户中扣款。搬瓦工不存储客户的付款信息，因此在技术上无法自动扣款。所有支付给 BandwagonHost 的款项均由用户主动发起，无一例外。
除非您取消续订，否则搬瓦工的系统会在续订日期自动发送新发票。如果您的账户中有余额，系统将自动用于支付发票。
如果您的账户余额不足，搬瓦工会通知您，您将有 7 天的时间支付到期发票。7 天后仍未付款，服务将被暂停。
要验证续订是否有效，请访问：https://bwh81.net/clientarea.php?action=products
如果续订设置为“开”，则表示将在续订日期开具下一期间的新发票。
如果续订设置为“关”，则表示 VPS 将在续订日期自动终止，且不会发出任何发票或警告。
如果您之前取消了续订并希望重新激活，请按照以下步骤操作：
在大多数情况下，客户可以通过以下链接启用续订：https://bwh81.net/clientarea.php?action=products（点击“恢复”链接）。
如果恢复链接不可用，请创建工单。
搬瓦工无法提前提供续订服务。如果您计划长期离开并希望续订服务而无需手动付款，您只需向账户中添加资金即可。资金将自动用于支付未来的任何发票。
关于如何修改续费周期（如月付改年付），请参考相关说明。
以下是搬瓦工 Knowledge base 的原文：
How does renewal work; will you charge me automatically?
Automatic payments
First and foremost: we never charge your Credit Card or Paypal account automatically. We do not store customer’s payment information, therefore we are technically unable to auto-charge you. All payments to Bandwagonhost are user-initiated, without exception.
Renewal status explanation
Unless you cancel the renewal, our system will automatically send a new invoice on the renewal date. If you have funds in the account, they will be used automatically to pay the invoice.
If your account does not have enough credit balance to cover the invoice, we will notify you and you will have 7 days to pay the due invoice. After 7 days of non-payment the service will be suspended.
To verify whether or not renewal is active please use this link: https://bandwagonhost.com/clientarea.php?action=products
If Renewal is set to ON, it means that a new invoice for the next period will be issued on renewal date.
If Renewal is set to OFF, it means that the VPS will be terminated (cancelled) automatically on renewal date and no invoices/warnings will be sent out.
How to restore service renewal
If you had previously cancelled the renewal and would like us to reactivate it, please follow these steps:
In most cases Renewal can be enabled by the customer by following this link (click Restore link).
If Restore link is not available please create a ticket.
Can I renew service ahead of time?
We are unable to offer renewals ahead of time. If you plan to leave for a long period of time and would like services to be renewed without having to make manual payments, you can simply add funds to your account. The funds will be used automatically to pay any future invoices.