This Privacy Policy explains how QR ScanGo ("we," "us," or "our") collects, uses, and protects your personal information when you use our services ("Services").
We take your privacy seriously. This Policy outlines the types of personal information we may collect, how we use it, and the steps we take to safeguard your data. QR ScanGo may act as a data controller when we determine the purposes and means of processing your information, or as a data processor when handling data on behalf of third parties.
By using our Services, you consent to the practices described in this Policy. We encourage you to read this document carefully to understand our practices regarding your data. If you do not agree with this Policy, please do not use our Services or provide us with any personal information. Please note that choosing to limit the processing of certain data may affect your access to certain features or parts of the Services.
Your continued use of our Services constitutes acceptance of this Privacy Policy.
1. Collection of your personal information and how we use it
1.1 What personal information we collect about you
(a) Our apps collect the following information about you (and we use the information in the ways explained below):
(i) if you agree to receive personalized ads, data about your general location and the Identifier for Advertising (IDFA) of the device;
(ii) if you participate in any chat activity on our apps, we will collect your handle and any data that you share within your messages posted to that chat;
(iii) if you choose to use the Facebook connection functionality and depending on your Facebook privacy settings, your basic Facebook profile information.
(b) If you contact our customer support function, we will collect your e-mail address (as well as any other information you include in your correspondence with us), including any updates to any of that information.
1.2 How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
(a) to help us manage advertising and provide you with advertising and marketing via our apps that is relevant to you, both from us and from our third party partners, as further described in the 'Third party advertising' section below;
(b) to record your preferences in relation to advertising and marketing communications; and
(c) to receive and respond to customer support enquiries we receive from you.
1.3 Other uses of your personal information
(a) We also collect, use and store your personal information for the following additional reasons:
(i) to deal with any enquiries or issues you have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you. Even if we do not have a contract with you, we may process your personal information for these purposes where it is in our legitimate interests for customer services purposes;
(ii) for internal corporate reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security of company facilities, research and development, and to identify and implement business efficiencies. We may process your personal information for these purposes where it is in our legitimate interests to do so;
(iii) to comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and
(iv) to establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.
2. Legal basis for use of your personal information
2.1 We consider that the legal bases for using your personal information as set out in this privacy policy are as follows:
(a) our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of service of our apps); or
(b) you have provided us with your consent to do so. This applies in relation to the advertising and marketing materials delivered via our apps that are tailored to you and your preferences. You can control and withdraw your consent at any time on our apps.
(c) where (a) or (b) does not apply, our use of your personal information is necessary for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:
(i) run, grow and develop our business (as well as the businesses of our group companies) including funding our business by use of advertising revenues;
(ii) and operate, maintain and improve our apps and our marketing optimisation efforts;
3. How and why we share your personal information with others
Third party advertising
3.1 We want to make sure that our advertising and marketing is relevant and interesting to you and our other customers. To achieve this, we use third-party advertising and technology companies to serve advertising and/or provide aggregated data to assist in serving advertising when you visit or use our apps. This includes third party technology companies which collect data about you in order to build a profile of your preferences based on your activities when you visit or use our apps. We also use these companies to automatically collect data from you when you use our apps in order to help us identify the advertising that are served to you and what you do after seeing those advertising. In addition, we share data with providers of analytics tools, such as Firebase, Google Analytics, Tenjin which we use to analyse your use of the apps. A list of the third party advertising and technology companies that we use is set out below.
(a) Admob (Google, Inc.)
(b) AppLovin Limited
(c) Facebook, Inc.
(d) Firebase (Google, Inc.)
(e) Google Analytics (Google, Inc.)
(g) Unity Ads (Unity Technologies Finland Oy)
3.2 These third party advertising companies collect, store and use data by integrating cookies and other tracking software on our apps. The relevant data collected by these third parties includes:
(a) data about your device, location and use of our apps, including IP address, a unique device ID, geo-location details and your User ID that we have assigned to you;
(b) data which you provide to us when using our apps, including information on your interaction with advertising and certain technical information.
3.3 These third party advertising companies will collect and use your data to provide you with targeted advertising that is relevant to you and your preferences with your consent. You can control and withdraw your consent to this targeted advertising at any time on our apps. If you do not provide or withdraw your consent to receive targeted advertising that is relevant to you and your preferences, then we will still serve you advertising when you visit or use our apps but this will no longer be tailored to you or your preferences.
3.4 In some cases these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.
3.5 We might also share your data with social media or other similar platforms, as well as our advertising partners, so that you and other people can see relevant advertising on that platform. For example, we may use the Facebook Custom Audiences service and share your IDFA with Facebook so that we can: serve relevant advertising to you or include you in a custom audience that we will serve relevant advertising to you on Facebook; or create an audience of other Facebook users based on the information in your Facebook profile. You can opt-out from Facebook Custom Audiences in your Facebook privacy settings, for example, and other similar platforms may have equivalent opt-out settings.
4. Our Legal Bases for Processing Your Data
We process your personal data for the purposes described in this policy based on the following legal grounds:
To Fulfill Our Contract with You: We process your data to provide the services you request, verify your identity, and maintain your account.
To Comply with Legal Requirements: We process data where necessary to meet legal or regulatory obligations, such as tax reporting or responding to lawful requests.
For Legitimate Business Interests: We process data to support our business operations, such as improving service security, managing user relationships, and communicating relevant updates or offers. We always balance these interests with your rights.
Based on Your Consent: In some cases, we rely on your consent to process data—for example, for certain advertising activities or the use of specific cookies.
Please note that certain personal data is required for us to provide the services you have requested. If you choose not to provide this information, you may not be able to access all features of the app.
5. Your Privacy Rights
If you are in the European Economic Area (EEA), the UK, or Switzerland, you have certain rights regarding your personal data. You can contact us at developer@houpumobi.com to exercise these rights.
We may need to verify your identity before processing your request. Please note that in some situations, we may not be able to fulfill your request, such as when:
It is required or allowed by law;
It could negatively impact someone else's privacy;
It would harm our rights or property; or
The request is clearly unreasonable or excessive.
a) Withdrawing Consent
If we process your data based on your consent, you can withdraw that consent at any time. This will not affect the legality of any processing that occurred before you withdrew consent.
b) Access and Correction
You can ask us what personal data we hold about you and request a copy. You may also ask us to correct or update any inaccurate or incomplete information.
c) Deletion
You can request that we delete your personal data, unless we need to keep it for reasons such as:
Security or fraud prevention;
Fixing errors or debugging;
Exercising freedom of expression; or
Other internal uses consistent with your relationship with us.
d) Restrict Processing
You may ask us to temporarily limit how we use your data if:
You believe the data is inaccurate;
The processing is unlawful;
We no longer need the data, but you need it for legal purposes; or
You’ve objected to processing and we are verifying your request.
e) Object to Processing
You may object to the processing of your personal data in certain situations. We may still process your data if permitted by law.
f) Data Portability
Where technically possible, you can request a copy of your data in a machine-readable format, or ask that we transfer it to another service.
g) Automated Decisions
You have the right not to be subject to decisions based solely on automated processing (including profiling) that significantly affect you, unless authorized under applicable law.
h) Filing a Complaint
If you believe we have not complied with data protection laws, you may contact us or lodge a complaint with your local supervisory authority.
To submit a request, please email us with enough information to verify your identity and clearly specify what right you wish to exercise. We respond to all valid requests within the time required by law. There is generally no fee for requests unless they are repetitive or excessive.
6. Third-party Partners’ Privacy Policy
Here we list the links to the third-party partners’ privacy policy. Please note that these policies are governed by third parties and we have no control over them.
Google Admob & Firebase
https://policies.google.com/privacy?hl=en
How Google uses information from sites or apps that use Google’s services
https://policies.google.com/technologies/partner-sites
Facebook Audience Network & Facebook Analytics
https://www.facebook.com/about/privacy
7. Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it from our servers as soon as possible. If you are a parent or guardian and believe your child has shared information with us without your consent, please contact us so we can take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy occasionally. If we make changes that significantly affect your rights or how we use your data, we will notify you through the app or by email when appropriate.
By continuing to use the app after changes are posted, you agree to the updated policy.
9. Contact Us
If you have any questions or concerns about the Policy, you may contact us at email: developer@houpumobi.com