PUMPKIN PRODUCTIONS LLC PRIVACY POLICY

Last Updated: August 28, 2026

This Privacy Policy describes how Pumpkin Productions LLC ("Pumpkin Productions," "we," "our," or "us") collects, uses, stores, and protects information when you use any video game, virtual reality application, website, online feature, or other service published or operated by Pumpkin Productions LLC.

This Privacy Policy applies to all Pumpkin Productions LLC games and applications, including current and future titles that link to or reference this Privacy Policy.

By using our games or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on the game and features you use, we may collect or process limited information necessary to operate the game.

This may include:

• Meta Horizon username or display name.

• Meta Horizon user ID or another platform-generated account identifier.

• PlayFab player ID or account identifier.

• Multiplayer/networking user identifiers.

• In-game username or gamer tag.

• In-game progress.

• Virtual currency balances.

• Inventory and owned virtual items.

• Purchases and purchase entitlements.

• Game statistics, scores, leaderboard information, achievements, or progression.

• Multiplayer session information.

• Moderation information, including warnings, bans, reports, or other actions necessary to enforce our rules.

• Technical information required for online services, which may include IP address, connection information, device/platform information, error information, and similar diagnostic data.

The exact information collected may vary between Pumpkin Productions LLC games depending on which features are available.

2. HOW WE USE YOUR INFORMATION

Pumpkin Productions LLC uses user information only as reasonably necessary to run, support, secure, maintain, and improve the game or service being used by the user from whom the information was collected.

We may use information to:

• Create or identify your game account.

• Save game progression and inventory.

• Maintain virtual currency balances.

• Verify purchases and provide purchased virtual items or currency.

• Provide multiplayer functionality.

• Display usernames, player information, scores, or leaderboards where appropriate.

• Prevent cheating, exploitation, fraud, abuse, or unauthorized access.

• Investigate player reports.

• Enforce game rules and issue warnings, suspensions, or bans.

• Diagnose crashes, connection problems, or technical issues.

• Maintain the security and reliability of our games.

• Restore or support player accounts.

• Improve gameplay, performance, stability, and user experience.

We do not use Meta platform user data for unrelated purposes.

We do not sell Meta platform user data.

We do not use Meta platform user data for advertising unrelated products or services.

We do not use user data to build advertising profiles.

3. META HORIZON / META QUEST INFORMATION

Some Pumpkin Productions LLC games may use Meta Horizon or Meta Quest platform services.

Where enabled, these services may provide the game with information such as:

• A platform user ID.

• Username or display name.

• Entitlement or ownership information.

• Purchase entitlement information.

• Other information necessary to provide a Meta platform feature used by the game.

We use this information only to provide, operate, support, secure, or maintain the relevant game features.

For example, a Meta user ID may be associated with a game account so that progress can be restored when the same player returns.

4. MICROPHONE AND VOICE CHAT

Some Pumpkin Productions LLC games contain multiplayer voice chat.

These games may request Android or Meta Quest permissions including:

• android.permission.RECORD_AUDIO

• android.permission.MODIFY_AUDIO_SETTINGS

These permissions are used to provide in-game voice communication and related audio functionality.

Microphone access is used only when required for features that use voice or microphone input.

Pumpkin Productions LLC does not use microphone access to secretly record users.

Unless a particular game clearly states otherwise, Pumpkin Productions LLC does not intentionally create permanent recordings of player voice conversations.

Voice and networking information may be processed by the multiplayer services required to deliver voice communication.

5. PLAYFAB

Some Pumpkin Productions LLC games use Microsoft PlayFab for backend game services.

PlayFab may be used to store or process information such as:

• Player identifiers.

• Account data.

• Virtual currency.

• Inventory.

• Progress.

• Statistics.

• Leaderboard information.

• Purchase or entitlement information.

• Game-related server data.

• Moderation or account status information.

We use PlayFab data only for purposes connected to operating, maintaining, securing, supporting, or improving our games.

PlayFab is operated by Microsoft and is also subject to Microsoft's applicable privacy practices and service terms.

6. PHOTON

Some Pumpkin Productions LLC games use Photon, operated by Exit Games, for multiplayer networking and related online functionality.

Photon may process information necessary to establish and maintain multiplayer connections, including:

• Network user identifiers.

• IP addresses.

• Multiplayer room or session information.

• Connection information.

• Other technical networking information.

This information is used to provide multiplayer networking, synchronization, matchmaking, voice features where applicable, security, and connection functionality.

We do not use Photon networking information for unrelated advertising purposes.

7. UNITY

Our games may be developed using the Unity game engine and Unity-related services.

Depending on the Unity services enabled in a particular game, Unity may process technical information necessary to provide its services.

Unity's processing of information is also governed by Unity's own applicable privacy policies and agreements.

8. IN-APP PURCHASES

Some Pumpkin Productions LLC games offer in-app purchases through Meta or another supported platform.

Payment information such as your:

• Credit card number.

• Debit card number.

• Bank account information.

• Full payment credentials.

is processed by the applicable platform payment provider.

Pumpkin Productions LLC does not receive or store your complete credit card, debit card, or bank account information.

We may receive and store information necessary to verify and fulfill a purchase, such as:

• The product purchased.

• Purchase or transaction identifiers.

• Purchase entitlement status.

• Amount of virtual currency granted.

• Virtual items owned by the player.

This information is used to provide the item or virtual currency you purchased, prevent fraud, maintain account records, provide customer support, and restore purchases where supported.

9. VIRTUAL ITEMS AND VIRTUAL CURRENCY

Virtual currencies, virtual items, cosmetics, progression, and similar game content have no cash value unless explicitly required otherwise by applicable law or platform rules.

Refund eligibility for purchases is determined by the applicable platform's purchase and refund policies.

Pumpkin Productions LLC does not independently control Meta's payment processing or refund systems.

10. MODERATION AND SAFETY

Multiplayer games may store information relating to moderation and enforcement.

This may include:

• Player identifiers.

• Reports.

• Ban status.

• Ban expiration.

• Warning history.

• Reason for an enforcement action.

• Relevant game or account information needed to investigate abuse.

We use this information to protect our games and players, enforce our rules, prevent abuse, and maintain the safety and integrity of our services.

11. WHY WE USE USER IDENTIFIERS

Platform-generated identifiers may be used to distinguish one player from another.

For example, an identifier may be used to:

• Load the correct account.

• Save progress.

• Associate inventory with the correct player.

• Maintain multiplayer identity.

• Prevent ban evasion.

• Apply account moderation.

• Verify purchases.

• Restore game information.

We do not use these identifiers for unrelated purposes.

12. DATA SHARING

We may share or allow information to be processed by service providers only when reasonably necessary to operate our games and services.

These providers may include:

• Meta Platforms / Meta Horizon.

• Microsoft PlayFab.

• Exit Games / Photon.

• Unity Technologies.

• Hosting, security, or infrastructure providers used by a particular Pumpkin Productions LLC game.

These companies may process information according to their own privacy policies, service agreements, and their relationship with Pumpkin Productions LLC.

We do not sell personal information collected through our games.

13. DATA RETENTION

We retain game and account information only for as long as reasonably necessary to:

• Provide the game or service.

• Maintain player accounts and progression.

• Maintain purchase entitlements.

• Protect the security of our services.

• Prevent cheating, fraud, or abuse.

• Maintain necessary moderation records.

• Resolve disputes or support requests.

• Comply with applicable legal obligations.

Different categories of information may be retained for different periods.

Information may also remain in backups for a limited period before those backups are overwritten or deleted.

14. DATA DELETION

You may request deletion of information controlled by Pumpkin Productions LLC.

To request deletion, contact:

pumpkinproductionsllc0@gmail.com

Include enough information for us to identify the correct game account, such as:

• The game you used.

• Your Meta Horizon username.

• Your relevant platform/account identifier if available.

We may need to verify that you are the owner of the account before processing the request.

After verification, we will delete or request deletion of information under our control unless retaining certain information is reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or another lawful purpose.

Deleting or uninstalling a Pumpkin Productions LLC game from your device does not necessarily delete information stored on our online services.

Users who want stored account information deleted should contact us using the email address above.

15. THIRD-PARTY PRIVACY POLICIES

Our games rely on third-party technology providers that maintain their own privacy policies.

Users may review the privacy policies of applicable providers, including:

Meta:
Meta Privacy Policy and Meta Horizon developer policies.

Microsoft PlayFab:
Microsoft Privacy Statement and PlayFab terms.

Photon / Exit Games:
Photon Privacy & Cookie Policy.

Unity:
Unity Privacy Policy.

These third parties are responsible for their own privacy practices.

16. DATA SECURITY

We use reasonable administrative and technical measures to protect information used by our games.

Much of the game information processed by our services is stored or transmitted through established service providers such as Microsoft PlayFab, Photon, Meta, or Unity.

However, no online service, computer system, or method of electronic storage can be guaranteed to be completely secure.

Access to administrative game data is restricted to authorized persons who need access for game operation, development, security, moderation, or support.

17. CHILDREN AND AGE REQUIREMENTS

Our games are intended to be used only by players who satisfy the age requirements established by the platform on which the game is distributed and any age rating assigned to the game.

Some Meta platform features may have additional age restrictions imposed directly by Meta.

We do not knowingly collect information from children in a manner prohibited by applicable law.

If you believe that information from a child has been collected improperly, contact us at:

pumpkinproductionsllc0@gmail.com

18. INTERNATIONAL USERS

Pumpkin Productions LLC is based in the United States.

Information processed through our games or our service providers may be processed or stored in the United States or other countries where our service providers operate infrastructure.

19. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights relating to your personal information, including rights to request:

• Access to certain information we maintain about you.

• Correction of inaccurate information.

• Deletion of certain information.

• Information about how your information is used.

To submit a privacy request, contact:

pumpkinproductionsllc0@gmail.com

We may request reasonable information to verify your identity before completing a request.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our games, technology, service providers, or legal requirements change.

When we make changes, the "Last Updated" date at the top of this Privacy Policy will be updated.

We encourage users to periodically review this Privacy Policy.

21. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or information associated with a Pumpkin Productions LLC game, contact:

Pumpkin Productions LLC
United States

Email: pumpkinproductionsllc0@gmail.com

This Privacy Policy applies to games, applications, and other services published or operated by Pumpkin Productions LLC that link to this Privacy Policy.