Terms of Agreement (EULA) — PuffPal

Last updated: 28/06/2026

These Terms of Agreement, including the End User License Agreement ("Terms"), govern your use of the PuffPal – Quit Vaping & Smoking Companion mobile application ("App") provided by AlgoSoft Technologies Limited ("we," "us," "our"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

PLEASE READ THE HEALTH DISCLAIMER IN SECTION 8 CAREFULLY BEFORE USING THE APP.

1. Eligibility

You must be at least 16 years old (or the minimum age required in your country) to use the App. If you are under the age of majority, you may use the App only with the consent and supervision of a parent or legal guardian.

2. Accounts and Guest Mode

You may use the App in Guest mode without an account, or sign in with Google or Apple. A guest may later link a Google or Apple identity to preserve their data. You are responsible for keeping your account secure and for all activity under it. You may permanently delete your account and data from within the App; this action is irreversible.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for your personal, non-commercial use, in accordance with these Terms and the applicable app store's usage rules. You may not copy, modify, distribute, sell, sublicense, reverse-engineer, or create derivative works of the App except as permitted by law.

4. Free and Premium (PuffPal Pro)

The App offers free features and a premium subscription, PuffPal Pro, which unlocks additional features. We may change the features available in each tier at any time.

5. Subscriptions and Payments

PuffPal Pro is an auto-renewing subscription processed by Apple (In-App Purchase) through your store account, not directly by us:

• Payment is charged to your Apple ID at confirmation of purchase.

• Subscriptions renew automatically unless turned off at least 24 hours before the period ends.

• Manage or cancel anytime in your store account settings.

• Refunds are handled by Apple or Google under their respective store policies.

6. Your Content and Data

You own the data you enter, including your plans, logs (puffs, cravings, mood, notes), triggers, and relapse records. You grant us a limited, non-exclusive, royalty-free license to store and process this data solely to provide the App's features to you. We do not sell your personal data and handle it as described in our Privacy Policy.

7. Acceptable Use

You agree not to use the App unlawfully, reverse-engineer or disrupt it, gain unauthorized access, or copy, resell, or redistribute it. We may suspend or terminate accounts that breach these Terms.

8. Health Disclaimer

PuffPal is a behavioral support and self-tracking tool designed to help you quit or reduce nicotine use. It is not a medical device and does not provide medical advice, diagnosis, or treatment. It does not prescribe nicotine-replacement therapy or any medication, and it is not a substitute for professional medical care.

• Consult a qualified healthcare professional before making decisions about quitting, especially if you are pregnant, have a medical condition, or take medication. Nicotine withdrawal can affect people differently.

• Any health decisions should be made with your healthcare provider. We are not responsible for any health outcomes or decisions made based on the App.

• The App does not handle emergencies. If you think you may have a medical emergency, call your doctor or local emergency services immediately.

9. Intellectual Property

The App and all related materials (excluding your content) are owned by or licensed to us and protected by intellectual property laws. "PuffPal" and our logos are our trademarks and may not be used without our prior written permission.

10. Privacy and Tracking

Your use of the App is also governed by our Privacy Policy: PuffPal - Privacy Policy . On iOS, the App requests permission through Apple's App Tracking Transparency framework; tracking for attribution is used only if you consent, and the App functions regardless of your choice.

11. Disclaimers and Liability

The App is provided "as is" and "as available," without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the App will be uninterrupted or error-free, or that any particular quit outcome will be achieved. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or loss of data, and our total liability for any claim shall not exceed the amount you paid for the App in the 12 months before the claim.

12. Changes and Termination

We may modify, suspend, or discontinue the App or update these Terms at any time; continued use after changes take effect means you accept them. You may stop using and delete your account anytime. We may suspend or terminate your access for breach of these Terms. Sections that by their nature should survive termination will survive.

13. Governing Law

These Terms are governed by the laws of the People's Republic of Bangladesh, without regard to conflict-of-law principles, and the courts of Dhaka shall have exclusive jurisdiction, subject to any mandatory consumer-protection rights in your country of residence.

14. App Store

For App Store downloads, these Terms are between you and us, not Apple; Apple is not responsible for the App or support, is a third-party beneficiary of these Terms and may enforce them, and you represent that you are not in a U.S.-embargoed country or on a restricted-party list. We, not the stores, are responsible for the App and any related claims.

15. Contact

AlgoSoft Technologies Limited. Email: mubin@algosoftbd.com  Website:  Algosoft Technologies — Scalable Software Development for Startups & SMEs  

By using Symptom Tracker, you agree to these Terms & Conditions and EULA.