Hot de-briefs occur at the scene of an incident once its over (or your shift is over) before going home.
These are led by a commander or supervisors - and will often contain:
What went well?
What didn't go so well?
What can be do better?
What can take away from this for future incidents?
The Commander should keep notes on feedback and discussion.
This also gives you a quick snap shot on the mental health of your team - who is coping and who isn't?
Can we re-group soon after, back at base or on site to people have the opporturnity to talk about the incidnet with those who were there
Those staff who are not processing what has happeneed - should be followed up for support quite quickly.
Those staff who are processing the incident emotionally - probably need some support but not immediately
Those staff who are processing the incident logically - will need follow up, but in slower time
Cold de-briefs occur after and away from the incident
This is everyone's opportunity to provide feedback, either a group or individuals. This could be face to face or online.
A record of learning points should be recorded for future reference and action. As a result of this feedback operartional plans or training may be updated.