If you want a lightweight, TV-focused headset for a call center setup built around a television or other audio device, choose PROW Headphones; if you need compact earbuds with call-focused microphones and active noise cancellation for mobile work, choose GEARit True. For most people who mean a computer-based call center, I’d lean toward GEARit True because its six microphones are explicitly designed to filter background noise during calls.
PROW Headphones vs GEARit True at a Glance
• PROW’s biggest strength: Over-ear listening with a USB transmitter and cables for Bluetooth, USB, RCA, AUX, coaxial, and optical audio sources. Trade-off: It is primarily a TV-listening headset, not a purpose-built computer call-center headset.
• GEARit True’s biggest strength: Six microphones with environmental noise cancellation for calls, plus active noise cancellation for listening. Trade-off: It is in-ear, and its stated playtime is up to 5.5 hours per charge, or 22 hours with the case.
• PROW’s battery: Listed at 35 hours, with a one-hour charge time. Trade-off: Its larger over-ear design is less pocketable than earbuds.
• GEARit’s controls and fit: Touch controls, included S/M/L ear tips, and secure-fit wingtips. Trade-off: It has no headphone jack and connects wirelessly.
• Pick PROW if you need a comfortable over-ear option for a TV or audio device with multiple output types; pick GEARit if you need portable earbuds with call-oriented microphones.
PROW makes the most sense when the call center’s audio source is a TV or another device with a compatible audio output. It is an over-ear Bluetooth headset, and the included transmitter and cables support Bluetooth, USB, RCA, 3.5 mm AUX, coaxial, and optical connections. That range gives you options when the device does not have Bluetooth built in. Check that your equipment has an audio output before choosing this route.
We compare products from their published specs and features; the verdicts below are our independent editorial opinions.
Updated: 2026-10-23 · 6 min read · Independent comparison
Its 40 mm drivers, Bluetooth 5.3, and listed 35-hour battery life point toward extended private listening, while its 140 g weight and soft memory-foam ear pads are designed with comfort in mind. The product also specifies sound isolation and a 15-meter Bluetooth range. Those features may suit long listening sessions, but they do not establish how well it will handle a desk-based call workflow.
I’d consider PROW if you want open ear headphones for call center use in the sense of an over-ear set that does not require small earbuds, or if TV connectivity is a priority. But PROW is not an open-ear design: it sits over the ears. If your main need is voice pickup in a noisy office, its listed features do not identify a call-focused microphone system. I’d skip it for that purpose unless its TV-style connections and comfortable listening design matter more than specialized call handling.
GEARit True is the more direct fit for mobile calls. Its six microphones are described as using environmental noise cancellation to filter background noise, and Bluetooth 5.4 supports wireless connections to phones and other compatible devices. The earbuds also include touch controls for calls and playback. That gives a buyer a clearer call-specific feature set than PROW provides.
For listening, GEARit lists adaptive hybrid active noise cancellation, a transparency mode, 10 mm drivers, and 360 spatial audio. Its smart voice control can detect voices and lower the volume, while the included wingtips and S/M/L ear tips allow some adjustment to fit. These are meaningful options for commuting or switching between audio and conversation, though the product’s claims do not tell us how a particular user’s voice will sound on a specific call platform.
The key trade-off is battery rhythm. GEARit lists up to 5.5 hours of playtime on a charge and 22 hours with the charging case, so frequent users may need to return the earbuds to the case during a long workday. It is also an in-ear design, which is not comfortable for everyone. If you’re searching for earphones for call center work, GEARit is the more relevant of these two based on its microphones and call features. Still, neither option lists a boom mic, so buyers who need one should look beyond this comparison.
Side-by-Side: Which Should You Choose?
• Best fit for phone calls on the move → GEARit True. Its six microphones and noise filtering are specifically presented as call features.
• Best for longer listening between charges → PROW Headphones. It lists 35 hours of battery life and a one-hour charge time; GEARit lists up to 5.5 hours per charge and 22 hours with its case.
• Best for active noise cancellation while listening → GEARit True. It includes hybrid ANC and a transparency mode; PROW lists sound isolation.
• Best if you prefer over-ear headphones → PROW Headphones. Its over-ear construction and memory-foam ear pads suit buyers who do not want earbuds.
• Best if you want touch controls and adjustable ear tips → GEARit True. It includes touch controls plus S/M/L tips and secure-fit wingtips.
• Best for a TV without Bluetooth → PROW Headphones. The included transmitter and audio cables offer connection paths for several non-Bluetooth outputs.
• Best deep bass gaming headphones for call center use → neither is an obvious match. GEARit lists 10 mm drivers and deep bass, while PROW lists 40 mm drivers and low-latency TV audio. Neither product sheet establishes that either is a gaming headset or a dedicated call-center headset.
The most important distinction is not the driver size. It is the intended workflow. PROW centers on TV and device compatibility; GEARit centers on portable listening and calls. For work calls, GEARit’s microphone details carry more weight. For private TV listening, PROW’s over-ear design, included cables, and longer listed battery life are the stronger case.
For a computer- or phone-based call center, I’d choose GEARit True because it has six microphones described for filtering background noise during calls, along with wireless connectivity and touch call controls.
I would not mistake it for a headset with a boom mic, and its per-charge playtime may require a break to recharge.
For a call center setup that relies on TV-style audio outputs or for long private listening sessions, I’d choose PROW instead.
My pick for the typical call center use case is GEARit True, but only if in-ear earbuds suit you.
FAQ
Yes. PROW includes a USB transmitter and cables for several audio outputs, including RCA, 3.5 mm, coaxial, and optical. Confirm that the TV has a compatible audio output before choosing it.
GEARit lists active noise cancellation and a transparency mode. PROW lists sound isolation, which is a different description and should not be treated as the same feature as active noise cancellation.
PROW lists 35 hours of battery life and a one-hour charge time. GEARit lists up to 5.5 hours per charge and 22 hours with the charging case, so its earbuds may need to be returned to the case during a longer stretch.
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