Privacy Policy for Pro Order Store
Last Updated: 6 October 2024
At Pro Order, we are committed to safeguarding the privacy of our store partners. This Privacy Policy explains how we collect, use, and protect your personal and business information when you use the Pro Order Store app to manage orders, sales, and products.
1. Information We Collect
Personal Information: When you register for the Pro Order Store app, we collect personal information such as your name, email, phone number, and store address.
Business Information: We collect information about your store, including product listings, sales, order details, and earnings.
Transaction Data: We collect transaction details, including sales amounts, balances, and order statuses (e.g., Pending, Confirmed, In Progress, Ready for Handover, On the Way).
Device Information: We may collect device information, such as your IP address, operating system, and app usage data to ensure the app operates smoothly and securely.
2. How We Use Your Information
Order Management: Your information is used to process and manage customer orders, update order statuses, and facilitate communication with customers.
Sales and Earnings Tracking: We use your business and transaction information to generate reports showing total sales, earnings, and other performance metrics.
Payment Processing: Your financial information is used to process payments and manage payouts.
Notifications: We may send push notifications related to new orders, order status updates, and important communications regarding your store.
3. Sharing Your Information
With Delivery Partners: We share necessary order details with delivery partners to facilitate smooth order fulfillment.
With Customers: Certain information, such as your store name and order status, may be shared with customers to track their orders.
Third-Party Services: We may share your financial data with third-party payment processors to ensure proper payment and payout processes.
Legal Compliance: Your information may be disclosed in compliance with legal obligations or in response to lawful requests from authorities.
4. Data Security
We implement security measures to protect your personal and business information, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee absolute data security.
5. Your Rights
You have the right to access, update, or delete your personal or business information at any time through the app settings or by contacting us at support@proorder.in.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected here, and continued use of the Pro Order Store app signifies acceptance of these changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@proorder.in.