Privacy Policy for Pro Order Rider
Last Updated: 6 October 2024
At Pro Order, we prioritize the privacy and security of our delivery partners. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the Pro Order Rider app to manage and fulfill grocery deliveries.
1. Information We Collect
Personal Information: We collect your name, phone number, email, and address when you sign up to use the Pro Order Rider app.
Order Information: We collect details about the orders assigned to you, including order status, customer addresses, and delivery time.
Device Information: We may collect device-related information such as your IP address, device model, operating system, and app usage for improving performance and security.
2. How We Use Your Information
Order Management: Your personal information is used to assign and track delivery orders, ensuring timely delivery to customers.
Payment Processing: We use your information to calculate and process your earnings for completed deliveries.
Location Tracking: We use your real-time location to help coordinate deliveries, ensuring accuracy and timely handover of orders.
Notifications: We send push notifications for new orders, updates on delivery statuses, and important communications regarding your deliveries.
3. Sharing Your Information
With Customers: Certain information, such as your name and location, may be shared with customers to facilitate successful deliveries.
Third-Party Services: We may share your payment details with third-party payment processors to facilitate earnings payouts.
Legal Compliance: Your information may be disclosed if required by law or in response to legal processes.
4. Data Security
We take reasonable steps to protect your personal information using encryption and secure servers. However, no system is entirely secure, and we cannot guarantee complete protection of your data.
5. Your Rights
You can access, update, or delete your personal information through the app’s settings or by contacting us at support@proorder.in.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Please check back periodically for updates. Your continued use of the Pro Order Rider app constitutes acceptance of any changes.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@proorder.in.