Last updated: October 2025

VietSpeak built the VietSpeak app as a Free application.
This SERVICE is provided by VietSpeak at no cost and is intended for use “as is.”

This page informs users about our policies regarding the collection, use, and disclosure of Personal Information for anyone who chooses to use our Service.

By choosing to use VietSpeak, you agree to the collection and use of information in accordance with this Privacy Policy.
The Personal Information we collect is used to provide and improve the Service.
We do not share or sell your information with anyone except as described in this Privacy Policy.

Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible within the VietSpeak application.

1. Information Collection and Use

For a better learning experience, VietSpeak may require you to provide certain personally identifiable information, including but not limited to your name, email address, and learning preferences.
The information you provide will be stored securely and used solely to personalize your experience, improve features, and maintain your account. Some third-party services integrated with our app may collect information that can identify you. These services help us operate efficiently and improve performance.

Third-party service providers used by VietSpeak include:

• Google Play Services

• Google Analytics for Firebase

• Firebase Crashlytics

2. Log Data

Whenever you use VietSpeak, in the event of an error in the app, we collect data and information (through third-party tools) on your device known as Log Data.
This Log Data may include details such as:

• Device Internet Protocol (IP) address

• Device name and model

• Operating system version

• App configuration and crash details

• Date and time of your activity

• Diagnostic statistics

This information helps us identify technical issues, maintain service reliability, and continuously improve user experience.

3. Cookies

Cookies are small files stored on your device that often serve as anonymous unique identifiers.
VietSpeak itself does not use cookies directly, but some third-party code or libraries may use cookies to collect analytics data or improve service quality.

You may choose to accept or refuse cookies and to be notified when a cookie is being sent to your device.
Refusing cookies may limit access to some features of the Service.

4. Service Providers

We may employ third-party companies and individuals for the following purposes:

• To facilitate or improve our Service;

• To provide services on our behalf (e.g., analytics, hosting);

• To perform service-related operations; or

• To assist in analyzing how the Service is used.

These third parties may have limited access to your personal information only to perform assigned tasks on our behalf.
They are contractually prohibited from disclosing or using your data for any other purpose.

5. Data Security

We value your trust in providing your personal data.
VietSpeak uses industry-standard security measures, including:

• Encrypted transmission (TLS/SSL);

• Secure data storage;

• Role-based access controls;

• Continuous monitoring for vulnerabilities.

However, please note that no method of transmission or electronic storage is 100% secure.
While we strive to protect your data, we cannot guarantee absolute security against all cyber risks.

6. Links to Other Sites

Our Service may contain links to third-party websites or external resources.
If you click a third-party link, you will be directed to that website.
Please note that these sites are not operated by VietSpeak, and we strongly recommend reviewing their Privacy Policies.
We are not responsible for the content, privacy practices, or security of such third-party sites or services.

7. Children’s Privacy

VietSpeak does not knowingly collect personal data from children under the age of 13.
If we become aware that a child under 13 has provided personal information, we will immediately delete it from our servers.
If you are a parent or guardian and believe your child has provided such data, please contact us at 003lab.vn@gmail.com so we can take appropriate action.

8. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill its intended purpose or comply with legal obligations.
After that period, we securely delete or anonymize your data.
You may request deletion of your account and related data anytime by contacting 003lab.vn@gmail.com.

9. Policy Updates

We may update our Privacy Policy periodically.
You are encouraged to review this page from time to time for any changes.
We will notify users of significant updates by posting the new Privacy Policy within the app or on our website.

This policy is effective as of October 2025.

10. Content Credits

Some content within VietSpeak, such as videos or audio materials, is sourced via public educational resources to provide learners with diverse content.
VietSpeak does not own these third-party materials and always credits the original creators in accordance with copyright law and YouTube API policies.

11. Contact Us

If you have any questions, feedback, or suggestions about this Privacy Policy, please contact us at:

📧 003lab.vn@gmail.com

✅ This Privacy Policy complies with:

• Vietnam Personal Data Protection Decree (No. 13/2023/NĐ-CP)

• Vietnam Personal Data Protection Law (effective 2026)

• Google Play Developer and App Store Privacy Requirements