PRIVACY POLICY

I. INTRODUCTION

We ("us", "we", or "our") operate the TV Remote Control - Smart TVs app which can remote control for TCL TV, Vizio TV, Hisense TV and other Smart Roku TVs. 

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

II. DEFINITIONS

• Service: Service means the TV Remote Control - Smart TV applications operated by Betasoft Inc

• Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

• Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Cookies: Cookies are small files stored on your device (computer or mobile device).

• Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

• Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

• Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data

III. INFORMATION COLLECTION AND USE

1. Device Information

We may receive information about the browsers and devices you use to access the Internet, including our services, such as device types and models, unique identifiers including advertising identifiers (e.g., for Roku Devices, the Advertising Identifier associated with that device), MAC address, IP address, operating system type and version, browser type and language, Wi-Fi network name and connection data, and information about other devices connected to the same network. We may also gather the WiFi MAC addresses and broadcast signal strengths of your router and other Wi-Fi routers in your area. For Roku Devices, we may also collect various quality measures, error logs, software version numbers, and device status (including the status of battery-powered accessories). When you enable Bluetooth while using Roku Services, we may collect your Bluetooth usage, such as connection quality, the name of the device connected to your Roku Device, and the start and stop time of your connection. 

We may infer your general location information and internet service provider from the device information we collect (for example, IP address and MAC address may be used to infer your geographic area). 

2. Information from Cookies and Similar Technologies

We and our business partners, such as analytics and advertising partners, collect information about your online activities over time and across different online services. For example, we use cookies, pixel tags, web beacons, SDK, device identifiers or similar technologies to recognize you when you use Roku Services, and to collect information such as the number of visits, which features, pages, or content are popular, and to measure your browsing activities. These technologies allow us to optimize the operation of our services, including by allowing us to ensure our services are functioning properly, improve and personalize the services, and to provide, personalize, and measure advertisements. 

3. Activity, Location, and Usage Information on Roku Services

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, advertising ID, unique device identifiers and other diagnostic data.

4. Information We Receive from Third Parties

we may collect information from the following sources: 

Third parties who distribute Roku’s Channels on their devices. For example, if you access Roku’s Channels on media streaming devices or mobile devices from other companies, they may provide us IP addresses, device IDs or other unique identifiers, and user actions that relate to Roku .  

Third parties whose services are available through the Roku Services.  For example, Third Party Channels and Roku Direct Publisher Channels may provide us IP addresses, device IDs or other unique identifiers, and information about your interactions with their content and channels. If you add a third-party payment service to your Roku account, we will receive your payment method from that service.  

Data providers, ad networks and other advertising partners. These business partners may provide IP addresses, device IDs, other unique identifiers, and information about you, such as information about your online activities, interests, household information, demographics, and health and wellness information. 

Advertisers.  Advertisers that show ads through Roku’s advertising services may also provide data about individuals to us to personalize and measure ads through Roku’s advertising services, and for other purposes described in Part II. 

Service providers. We outsource some of our operations to our service providers and vendors. For example, payment service providers that provide us payment or balance information, and ad fraud vendors that provide IP addresses to help us identify potentially suspicious activities.  

Sweepstakes and Contests. If you enter one of our sweepstakes or contests hosted on a third-party platform, we will receive information about you and the information you provide to enter. 

If you install, access or use a streaming service through us (such as a Third-Party Channel, Roku Direct Publisher Channel, or  third-party streaming service within The Roku Channel), or if you conduct a voice search in one of these services, you may also be interacting with that provider directly, and the provider and its advertising partners may collect information about your Roku Devices (including unique identifiers, IP addresses, and device settings like language and time zone) and your usage of their service (e.g., videos, ads and other content you search, select and stream within their service, and audio information when you use some of the voice-enabled features). These streaming services may collect some of the information described in this section when their app  is installed but not actively streaming. 

These streaming services may also receive your Roku account registration information (if you choose to subscribe to their service), and information about your interactions with the Roku Services, as further described in Part III, B below. You should review the privacy policy for the streaming service you want to install or stream to understand how your data is used by that provider.

5. Information Collected by Voice Assistant Providers

If you link your Roku Device to a non-Roku voice-enabled virtual assistant service (e.g., Alexa and Google Assistant), and use it to control your Roku Device, you are interacting with that voice service directly and the provider of the service will record your voice and disclose this information to us, and we will use that information as described in this Privacy Policy. For more information about how these providers may use your voice data, please review their privacy policies.

6. Uploaded Files

Roku collects any files, including photos, videos or audio files, that you choose to upload to the Roku Services. 

7. Comments, Reviews and Feedback

You can provide comments, reviews and feedback on Roku Sites (e.g., Roku’s developer forums, blogs, message boards, community pages), and accounts on third-party social networking sites. Information posted in these venues may be available to the public.  Please be mindful of your own privacy needs and those of others as you choose what to disclose and make public. We cannot control the privacy or security of information you choose to make public.

IV. USE OF DATA

We may combine the information we collect about you and use it to derive other information and inferences about you. We use the information we collect and derive for the following purposes: 

• Support, Maintenance and Fulfillment. We use your information to provide and maintain the Roku Services, and to process and fulfill your requests or orders; 

• Improvement of Products and Services. We use your information to understand and analyze our user base and how you use the Roku Services, to improve and enhance the Roku Services (including building correlations for use in Roku’s advertising services in order to better serve our advertisers), and to develop new products, services, features and functionalities; 

• Personalization. We use your information to personalize your experience on the Roku Services, including suggesting and offering you relevant content and recommendations; 

• Advertising Services. We use your information to show you ads (including personalized ads) through the Roku Services, on Third-Party Channels, and on third-party websites, mobile apps, platforms and devices. We use your information to measure and understand the reach, viewership, and effectiveness of advertising, and to provide advertising analytics and reporting. We also help advertisers and advertising partners reach the desired audience and understand, measure and improve their ad campaigns. We associate the browsers and devices (such as smartphones, tablets, streaming players, connected TVs, and computers) used by the same individual or household for purposes of advertising to that individual or household on different browsers or devices. This allows, for example, ads you see on your tablet to be based on activities you engaged in on your Roku TV. 

• Marketing and Promotions. We use your information for marketing purpose, including to send you alerts, notifications, emails and text messages, about products, events, promotions and offers from Roku or its partners, and to measure and understand the effectiveness of our marketing; 

• Analytics and Performance. We use your information to measure performance and analyze key metrics relevant to our business; 

• Service Communication and Customer Care. We use your information to communicate with you, including sending you service information such as confirmations, invoices, notices, updates, security alerts, user surveys, and support and administrative messages; and to respond to your comments and questions and provide customer service; 

• Protect Roku, our Users and Others. We use your information to enforce our terms and conditions or protect our business, partners or users, and to comply with our contractual and legal obligations; and 

• Security and Fraud Prevention. We use your information to protect, investigate, and deter against fraudulent, unauthorized, infringing or illegal activity, including click fraud. 

V. SECURITY OF DATA

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

VI. SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

• Firebase

Firebase is an analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

• Admob

Admob is provided by Google Inc.

For more information on how Admob uses the collected information, please visit the the Privacy Policy of Admob: https://support.google.com/admob/answer/6128543?hl=en

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

Apple Store In-App Payments

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

VII. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

VIII. CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

IX. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

X. CONTACT US

If you have any questions about this Privacy Policy, please contact us: ngocnguyen.nv90@gmail.com