Privacy Policy for TripAlong
Effective Date: February 7, 2026
TripAlong ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you use the TripAlong mobile application ("App").
By accessing or using TripAlong, you agree to the collection and use of information in accordance with this Privacy Policy.
If you choose to opt in to SMS communications, TripAlong may collect and use your phone number to send you:
Transactional messages (e.g., account alerts, confirmations)
Promotional messages (e.g., offers, updates, new features)
We will only send SMS messages if you have provided explicit consent. Your phone number will:
Be used solely for communication related to TripAlong
Not be sold or shared with third parties for their marketing purposes
Be stored securely in accordance with our data protection practices
You may opt out at any time by replying "STOP" to any SMS message.
1.1 Personal Information
We may collect information that you voluntarily provide, including:
Name or display name
Profile information (bio, preferences, photos)
Email address (if provided for support or authentication)
Account-related information
1.2 User Content
We collect content you create or share through the App, including:
Messages and chats
Profile photos and uploaded images
Travel plans or destinations
1.3 Usage and Technical Data
Automatically collected data may include:
Device type and operating system
App interactions and usage patterns
Crash logs and diagnostics
Approximate location (such as city or region), if enabled
1.4 Authentication Data
If you sign in using third-party authentication providers (such as Apple or Google), we receive basic identifiers necessary to authenticate your account. We do not receive your passwords.
We use collected information to:
Create and manage user accounts
Enable matching, chatting, and connection features
Improve app performance and user experience
Provide customer support
Detect and prevent abuse, fraud, or harmful behavior
Comply with legal obligations
Communicate important updates about the App
We do not sell personal information.
3.1 With Other Users
Some profile information and content may be visible to other users as part of the App's core functionality.
3.2 With Service Providers
We use trusted third-party services (such as hosting, authentication, analytics, and database providers) to operate the App. These providers only access information necessary to perform their services and are required to protect it.
3.3 Legal Compliance
We may disclose information if required by law or legal process.
3.4 Business Transfers
If TripAlong is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. Data may be stored on secure servers operated by third-party infrastructure providers.
We retain personal information only for as long as necessary to:
Provide the App's services
Comply with legal obligations
Resolve disputes
Enforce agreements
Users may request deletion of their account and associated data at any time.
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent where applicable
Object to certain processing activities
Requests can be made by contacting us using the details below.
TripAlong is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or by other means. Continued use of the App after changes constitutes acceptance of the updated policy.
You can delete your TripAlong account and all associated data directly inside the app at any time by following these steps:
Open the TripAlong app and log in
Tap the Profile tab (bottom right corner)
Tap the Settings icon (top right corner)
Scroll down and tap "Delete Account"
Confirm deletion when prompted
Upon deletion, the following data will be permanently removed:
Your profile
Photos
Travel preferences
Messages
Trip memberships
Matches
This action is immediate and cannot be undone. No data is retained after deletion except where required by law.
If you are unable to access the app, you may also request
account deletion by emailing us at:
tripalonghelp@gmail.com
10. Contact Us
If you have questions or concerns about this Privacy Policy,
please contact us at: tripalonghelp@gmail.com