Last updated: [28 February 2026]
Shifa (“we”, “our”, “the app”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a user.
We may collect the following types of data:
Full name
Phone number
Email address
Date of birth
Gender
This information is required to create and manage your account.
Medical documents uploaded by you (e.g. test results, prescriptions)
Symptoms or health details you voluntarily provide
Doctor consultation history within the app
Health data is collected only to provide medical consultation services and is visible only to authorized healthcare professionals you interact with.
Camera access is used for:
Video consultations with doctors
Uploading medical documents or photos
Microphone access is used for:
Audio during video consultations
We do not access the camera or microphone without your explicit permission.
Device type and operating system
App usage logs (for performance and error monitoring)
We use your data to:
Provide telemedicine services and video consultations
Enable communication between patients and doctors
Store and display your medical records securely
Improve app performance, security, and user experience
Comply with legal and regulatory requirements
We do not sell or rent your personal data.
Your data may be shared only with:
Licensed doctors you choose to consult through the app
Trusted service providers (e.g. cloud hosting, video call infrastructure) strictly for operating the app
All third parties are required to follow strict confidentiality and data protection standards.
We use appropriate technical and organizational measures to protect your data, including:
Secure servers
Encrypted data transmission
Restricted access to sensitive information
Your data is stored only as long as necessary to provide our services or as required by law.
You have the right to:
Access your personal data
Request correction of incorrect data
Request deletion of your account and personal data
Withdraw permissions (camera, microphone) through your device settings
You can request account and data deletion by:
Sending an email to: [info@shifa.uz]
Or using the in-app support/contact feature (if available)
Deletion requests are processed within a reasonable timeframe.
If you have any questions about this Privacy Policy or your data, contact us at:
Email: [info@shifa.uz]
Company/App Name: Shifa
Country: Uzbekistan
We may update this Privacy Policy from time to time. Any changes will be published on this page.