[Offline Games] Privacy Policy
Last Updated: March 3, 2025
Effective Date: March 3, 2025
Version Number: 20250303V1
[Excellent Innovation Limited] (hereinafter referred to as "[Offline Games]", "we" or "our") is the provider and operator of the [Offline Games] application software and services (hereinafter referred to as "the Software"). We fully respect your privacy rights and are committed to safeguarding your personal information security. In providing products or services (collectively referred to as "the Services"), we may collect and use your personal information based on your consent or in accordance with applicable laws and regulations.
This Privacy Policy (hereinafter referred to as "this Policy") aims to help you understand how we collect, use, disclose, process, and protect your personal information when you use [Offline Games] products or services, your rights regarding such personal information, and how we uphold these rights. This Policy applies to all products and services provided by [Offline Games], including applications, mini-programs, webpages, software development kits (SDKs), application programming interfaces (APIs), or other future forms for computers, mobile devices, and third-party websites/applications.
Please note that this Policy does not apply to services provided by third parties. You may receive content or links from third parties, and you should exercise caution in deciding whether to access such links, content, products, or services. Before submitting personal information to third parties, please carefully review their privacy policies.
To ensure your full understanding of this Policy and your voluntary consent, we strive to explain it in clear and understandable language. Key content is explicitly marked or highlighted (e.g., bold, CAPITALIZATION, or underlining). We will also display pop-up notifications upon your first use of our services to guide you through the core aspects of this Policy.
By using our products/services, submitting personal information to us, or consenting to our collection of your personal information, you acknowledge that you have read and understood this Policy. Please revisit this page regularly to stay informed of updates. If this Policy is revised, we will post notices on relevant products/websites. Continued use of our services after such notifications constitutes acceptance of the updated Policy. You may check the "Last Updated" date at the top of this Policy for the latest version.
For inquiries, please contact us at: [ahagames.am@gmail.com] You may also access this Policy via: [Offline Games] APP > Settings > About > Privacy Policy
1. How We Collect and Use Your Personal Information
1.1 General Overview [Offline Games] firmly believes that fundamental privacy rights should not vary based on your geographical location. Therefore, we consider any information related to an identifiable individual—including but not limited to name, identity details, location data, online identifiers, or physical, physiological, genetic, or psychological characteristics—as "Personal Information," regardless of residency.
We collect information only for specific, explicit, and lawful purposes, ensuring it is not processed in ways incompatible with those purposes. If we intend to use your personal information for purposes not disclosed herein, we will seek your consent again.
We collect personal information through three primary methods:
1. Information you provide directly (e.g., nickname, profile photo, name, phone number provided during account registration or participation in marketing campaigns).
2. Automated collection during your use of the Software (e.g., device information, service logs).
3. Information obtained from third parties (e.g., partners, public sources).
You have the right to choose whether to provide personal information. However, refusing to provide certain information may limit your access to specific services.
1.2 Business Functions and Scenarios for Collection Core Services: The Software primarily provides game application downloads and instant gameplay services. To deliver these functions, we automatically collect the following information:
• • Device Information: Brand, model, OS version, unique device identifier (e.g., GAID), IP address, installed applications, location data (with consent), network details (e.g., MAC address), system language, CPU model, and hardware/software characteristics.
• • Service Logs: Usage times, frequency, duration, error/crash reports, and device-generated logs.
This information is essential for service provision. Refusal to provide it may prevent access to core features.
1.3 Advertising Services We may analyze device usage and interaction data to display personalized advertisements (with your consent where required by law). Third-party advertisers may collect information via embedded SDKs. You may opt out of targeted ads via Settings > Privacy Controls or by contacting [ahagames.am@gmail.com].
1.4 Other Scenarios We may anonymize or de-identify data for statistical analysis, machine learning, or algorithmic training, complying with applicable laws. Anonymized data is not subject to this Policy.
2. How We Use Cookies and Similar Technologies
2.1 Definition Cookies are small text files stored on your device to enhance functionality. We may use cookies, pixel tags, or beacons to analyze trends, manage services, and customize content.
2.2 Purpose
• • Ensure service functionality (e.g., login sessions).
• • Analyze user behavior and demographics.
• • Deliver targeted advertisements (with consent).
2.3 Management You may clear cookies via device settings or disable tracking features. Note that opting out may affect service performance.
3. How We Store and Protect Your Personal Information
3.1 Storage Locations Your data is stored in India and Frankfurt. We may introduce additional servers in other regions, with prior updates to this Policy.
3.2 Retention Period We retain personal information only as long as necessary for service delivery, legal compliance, or dispute resolution. Anonymized data may be retained indefinitely.
3.3 Security Measures We implement encryption, access controls, and regular security audits. In the event of a breach, we will notify affected users and regulators as required by law.
4. How We Share, Transfer, and Disclose Your Personal Information
4.1 Sharing with Affiliates and Partners
• • Affiliates: We share data within [Excellent Innovation Limited] entities under strict confidentiality.
• • Service Providers: Cloud storage, analytics, and advertising partners process data under contractual obligations.
4.2 Transfers During Corporate Transactions In mergers, acquisitions, or asset sales, your data may be transferred to successors. We will notify you of material changes.
4.3 Legal Disclosures We disclose information to comply with court orders, government requests, or to protect public safety.
5. Cross-Border Transfers of Your Personal Information
Data may be transferred to jurisdictions with differing privacy laws. We ensure compliance via safeguards such as contractual clauses or certification mechanisms (e.g., EU Standard Contractual Clauses).
6. Your Rights Regarding Your Personal Information
6.1 Access and Correction You may review and update your data through account settings or by contacting [ahagames.am@gmail.com].
6.2 Deletion Request deletion via email, subject to legal retention requirements (e.g., transaction records).
6.3 Withdrawal of Consent Revoke consent for specific processing activities. Note: This may limit service functionality.
6.4 Data Portability Request a copy of your data in a structured, machine-readable format.
6.5 Restriction and Objection Object to processing based on legitimate interests or request restrictions in certain circumstances.
6.6 Complaint Lodge complaints with us or your local data protection authority.
6.7 Account Deletion Delete your account via [Offline Games] APP > Settings > Account Management or by email request.
7. How We Handle Children’s Personal Information
Our services are not directed to children under 14 (or equivalent age per local laws). We do not knowingly collect children’s data. Contact [ahagames.am@gmail.com] to report accidental collection for immediate deletion.
8. Third-Party Service Providers
Third-party services (e.g., payment gateways, social media plugins) are governed by their own privacy policies. Examples include:
• • Google AdMob: Collects device identifiers for ad personalization.
• • Firebase Analytics: Tracks app usage and performance.
We recommend reviewing third-party policies before engagement.
9. Supplements and Updates to This Policy
We may revise this Policy to reflect operational or legal changes. Material updates will be notified via in-app alerts or emails. Continued use constitutes acceptance of the revised Policy.
10. How to Contact Us
For questions or requests, email [ahagames.am@gmail.com]. We respond within 15-30 days after verifying your identity. Complex requests may require extended processing.
Regulatory Authority Contact: If unsatisfied with our response, you may contact your local data protection authority (e.g., Office of the Privacy Commissioner of Canada or European Data Protection Board).