Effective Date: June 2026
Welcome to Arcyn. Lyency ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you may provide while playing our game. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
By downloading and playing Arcyn, you agree to the collection and use of information in relation to this policy.
We may collect the following types of information when you use our app:
Account Information: When you sign in using Google Sign-In, we securely receive basic profile data (such as your Email Address, Display Name, and Profile Photo URL) to track your game progress, levels, and items (like gems and powers).
Game Progress Data: We securely collect and store your gameplay data (such as levels cleared, total gems, power-up counts, and avatar selections) to enable Cloud Saves and Cross-Device synchronization.
Device & Usage Information: We collect device-specific information (e.g., hardware model, operating system version, unique device identifiers) and usage data to optimize game performance, analyze crashes, and serve appropriate ads.
To provide a complete gaming experience, we use trusted third-party services that may collect information used to identify you. These services include:
Firebase Authentication & Cloud Firestore: Used for secure login, account management, leaderboards, and cloud saving your game progress.
Firebase Analytics & Crashlytics: Used to monitor game stability, analyze crashes, and understand gameplay trends to improve future updates.
Google AdMob: Used to serve advertisements that keep our game free to play. Ad providers may use advertising IDs (such as the Android Advertising ID) to serve personalized ads based on your interests and location, subject to their own privacy policies. Users in the EEA/UK will be presented with a User Messaging Platform (UMP) consent form to choose their ad preferences.
You can view the privacy policies of these third-party providers on their respective websites.
The information collected is used for the following purposes:
To save your game progress securely in the cloud.
To provide, maintain, and improve the game experience.
To analyze app crashes and fix technical bugs.
To display relevant advertisements and manage user consent.
We value your trust in providing us your personal information. We use commercially acceptable security measures to protect your data. Your game progress is stored securely on your device and via Google Firebase Cloud infrastructure. We do not sell, trade, or rent your personal data to any third party. Data is retained only for as long as your account is active or as needed to provide you the game services.
Our game is designed to be safe for all ages. However, we do not knowingly collect personally identifiable information from children under the age of 13 without parental consent. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
You have the right to request the complete deletion of your account and all associated personal data.
How to delete your data:
Inside the App: You can instantly delete your account and data at any time by navigating to the 'Settings' menu within the game and clicking the 'DELETE ACCOUNT' button. This action is permanent and will instantly remove your Google Auth connection, game progress, gems, and profile data from our servers.
Via Email: If you have uninstalled the app or prefer manual deletion, you can request account deletion by emailing us directly using the contact information below. Please include the email address associated with your Google Sign-In account so we can locate and remove your data.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
If you have any questions or suggestions about our Privacy Policy, or if you need assistance with data deletion, do not hesitate to contact us at:
Email: support.lyency@gmail.com