Effective Date: September 1, 2025
This Privacy Policy describes how Mama Fua Safi ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile application (the "App") and the services provided through it. By using our App, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us when you create an account and use the App. This includes:
Personal Information: Your full name, email address, and county.
Optional Information: You may choose to provide a phone number and a description of your laundry needs on your profile dashboard.
Personal Information: Your full name, phone number, email address, and county.
Profile Information: A profile picture and a description of your services.
We use third-party services like Google Firebase which may automatically collect certain information, such as crash reports and anonymous usage statistics, to help us improve the stability and performance of the App.
We use the information we collect for the following purposes:
To create, maintain, and secure your account.
To provide and operate the core services of the App, which involves displaying your profile information (name, county, description, and profile picture for Mama Fuas) to other users to facilitate connections.
To enable direct communication between users (e.g. opening WhatsApp with a provided phone number).
To analyze usage and improve the user experience of our App.
To comply with legal obligations.
The primary function of Mama Fua Safi is to connect users. Therefore, certain information is shared publicly within the App.
Customer profiles (name, county, and description of needs) are visible to Mama Fuas.
Mama Fua profiles (name, county, description, and profile picture) are visible to Customers.
We do not sell or rent your personal information to third parties for their marketing purposes.
We may share information with third-party service providers who perform services on our behalf, such as cloud hosting (Google Firebase). These providers are obligated to protect your information.
Your information is stored on secure servers provided by Google Firebase. We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
You have the right to access and control your personal information.
Access and Update: You can review and update your profile information at any time through your personal dashboard within the App.
Account Deletion: If you wish to delete your account and all associated data, please use the app or submit your request in the link provided. We will process your request in accordance with applicable law.
Our service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy, please contact us at:
develop@agixcreative.com