Privacy Policy for Maxxstores Store

Effective Date: 25 March 2025

Maxxstores Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application Maxxstores Store (the "App") available on the Google Play Store. By using our App, you consent to the practices outlined in this policy.

1. Information We Collect

To provide you with the best experience on Maxxstores Store, we collect the following types of information:

• Personal Information: This may include your name, email address, phone number, and business-related details (e.g., store name, address).
  
  

• location Data: The App uses your device’s location services to provide functionalities such as order tracking and delivery management. This data is collected only when you use features that require location access and is used solely for the App's purposes.
  
  

• Order and Inventory Data: The App allows you to manage your store orders (pending, confirmed, cooking, ready for handover, delivery) and your inventory. This includes information about your products (such as adding, updating, and managing items).
  
  

• Device Information: We may collect information about your device, such as your IP address, device type, operating system version, and the version of the App you are using. This information helps us improve your experience and troubleshoot any issues.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Management: To manage and track orders, including status updates (pending, confirmed, cooking, ready for handover, delivery).
  
  

• Product and Inventory Management: To allow you to add, update, and manage your products and inventory.
  
  

• Location Services: To enable features like order tracking and delivery management by using geo-location data.
  
  

• Customer Support: To assist you with any inquiries or issues related to the App and its features.
  
  

• App Improvement: To enhance and optimize the App’s performance and user experience.
  
  

• Analytics: To monitor usage trends and activity within the App.
  
  

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us with the operation of the App, such as payment processors, analytics providers, and inventory management systems. These providers are obligated to keep your information secure and confidential.
  
  

• Legal Requirements: We may disclose your information if required by law or if necessary to respond to legal processes, such as a subpoena or court order.
  
  

4. Geo-Location Services

Maxxstores Store uses geo-location services to enable features like order tracking and delivery management. When you use these features, we may collect your precise location. You can manage or disable location services in your device settings, but please note that some features of the App may not work properly if location services are disabled.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage system can be 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access, update, or correct your personal information at any time.
  
  

• Delete Account: You can request to delete your account and associated data, subject to any legal or contractual obligations.
  
  

• Control Location Data: You can disable geo-location tracking by adjusting your device settings. However, some features of the App may not function properly without location services.
  
  

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this page periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us at:

Email: support@maxxstores.in