Privacy Policy for Kannu Foods Rider
Last Updated: [Add Date]
Kannu Foods Rider (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Kannu Foods Rider (the “App”).
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details from riders:
Name
Phone number
Email address
Profile information
Vehicle details (if applicable)
1.2 Location Information
We collect precise real-time location data to provide essential delivery features, including:
Showing nearby orders
Assigning orders based on your location
Tracking navigation during delivery
Ensuring order accuracy and safety
Delivery verification
Your location is only used when the app is active or running in the background for delivery purposes.
1.3 Device Information
We may collect:
Device type and model
Operating system version
IP address
App usage data
Crash logs and analytics
1.4 Order & Delivery Information
To operate the delivery system, we collect:
Order IDs
Pickup and drop-off addresses
Customer contact details
Delivery status updates
1.5 Notifications
We use push notifications to send:
New order requests
Status updates
Important delivery alerts
You may disable notifications through device settings, but some features may not function properly.
2. How We Use Your Information
We use the collected data to:
Assign and manage delivery tasks
Provide real-time navigation and route optimization
Verify completed deliveries
Improve app performance and functionality
Communicate with riders regarding orders
Enhance safety and fraud prevention
Provide customer support
Maintain internal records and analytics
3. Sharing of Information
We do not sell or rent your personal data.
We may share information with:
3.1 Customers
To complete deliveries, limited rider details may be shared with customers, such as:
Rider name
Rider phone number
Real-time delivery status
3.2 Service Providers
We may share data with trusted third parties that help us operate the App:
Map and GPS navigation providers
Cloud hosting services
Analytics and crash reporting tools
3.3 Legal Requirements
We may disclose data if required:
To comply with laws
To respond to legal requests
To protect rights, property, or safety of users or the public
4. Location Access Policy
Kannu Foods Rider requires foreground and background location access for:
Real-time order tracking
Accurate pickup and delivery navigation
Timely assignment of nearby orders
Proof of delivery verification
We do not use location data for any purpose other than delivery operations.
5. Data Security
We use industry-standard security measures to protect your information, including:
Encrypted data transmission
Secured servers
Restricted data access
However, no online service is fully secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your information:
For as long as your rider account is active
As required for legal, financial, or operational purposes
You may request deletion of your data anytime (see Section 9).
7. Children’s Privacy
The App is not intended for users under 18, and we do not knowingly collect data from minors.
8. Your Rights
Depending on your region, you may have the right to:
Access your data
Correct inaccurate information
Request data deletion
Withdraw permissions such as location access
Opt-out of notifications
To exercise your rights, contact us (details below).
9. Contact Us
For questions, concerns, or data requests, contact:
info@kanikagrossary.in