Joyce AI (the "App") is an adult-oriented chat and role-playing application featuring anime characters and AI companions. The App is strictly for users aged 18 and older. By downloading, accessing, or using the App, you confirm that you are at least 18 years old and agree to this Privacy Policy.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
Contact us at: neelamshehzadi392@gmail.com
Information We Collect
We may collect the following types of information:
Account Information: When you create an account, we collect your email address, username, password, and date of birth (to verify you are 18+).
User Content: Your chats, messages, prompts, role-playing interactions, uploaded images, or other content you provide in the App ("Conversations"). This may include personal or sensitive information you choose to share.
Usage Data: Information about how you use the App, such as device type, IP address, operating system, browser type (if accessing via web), app usage patterns, and timestamps.
Device Information: Technical data like device ID, location (if enabled), and crash reports.
Payment Information: If you make in-app purchases, we collect payment details processed through third-party providers (e.g., Apple App Store or Google Play). We do not store full payment card details.
We do not intentionally collect sensitive personal data (e.g., health, racial origin, or political opinions), but you may voluntarily include such information in Conversations.
How We Use Your Information
We use your information to:
Provide and maintain the App, including generating AI responses and maintaining chat history.
Improve the App and train our AI models using anonymized or aggregated Conversation data.
Personalize your experience.
Process payments and prevent fraud.
Communicate with you, including updates and support.
Comply with legal obligations and enforce our terms.
Conversations may be reviewed for safety, moderation, or improvement purposes.
Sharing Your Information
We may share information with:
Service providers (e.g., cloud hosting, analytics, payment processors) under strict confidentiality.
Law enforcement or authorities if required by law.
In connection with a business transfer (e.g., merger or sale).
We do not sell your personal information.
Data Retention
We retain your information as long as your account is active or needed for the purposes above. Conversations are stored to enable chat continuity. You can delete your account or specific chats, but some anonymized data may be retained for AI training or legal reasons.
Security
We use reasonable measures to protect your information, including encryption where appropriate. However, no system is completely secure.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent (where applicable).
Data portability.
To exercise these rights, contact us at neelamshehzadi392@gmail.com. We will respond within applicable legal timelines.
For EU/UK residents (GDPR): Our lawful bases include contract performance, legitimate interests, and consent. You can lodge a complaint with a supervisory authority.
International Transfers
Your data may be transferred to and processed in countries outside your residence, including where privacy laws differ.
Children
The App is not for individuals under 18. We do not knowingly collect data from minors. If we learn of such collection, we will delete it.
Third-Party Links
The App may contain links to third-party sites or services with their own privacy policies.
Changes to This Policy
We may update this Policy. Significant changes will be notified via the App or email. Continued use constitutes acceptance.
Contact Us
For questions or requests: neelamshehzadi392@gmail.com