1. INTRODUCTION
This Privacy Policy explains how the Application ("we," "us," or "our") collects, uses, and discloses information about you when you use our mobile application. We are committed to protecting your privacy and ensuring you have control over your data.
2. INFORMATION WE COLLECT
2.1. Information You Provide to Us:
User Content: Photos of coins you take via the camera or upload from your gallery for identification.
Support Data: Information you provide when you contact our customer support team.
2.2. Information We Collect Automatically:
Device Information: We collect information about the device you use to access the Application, including the hardware model, operating system and version, unique device identifiers (such as IDFA or GAID), and mobile network information.
Usage Information: We collect information about your activity on our Application, such as the features you use, the time and duration of your activities, and crash logs.
Location Data: We may collect coarse location data (based on IP address) for analytics purposes.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, maintain, and improve the Application's core functionality (coin recognition).
Process and manage your subscription via Adapty.
Monitor and analyze trends, usage, and activities in connection with our Application.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Personalize your experience and provide advertisements, content, or features that match your profile.
4. THIRD-PARTY ANALYTICS AND TOOLS
We use the following third-party service providers to help us analyze usage and improve the Application. These third parties may collect information sent by your device:
Firebase (Google): We use Firebase for hosting, database management, authentication, and Crashlytics to identify software errors.
Google Analytics 4 (GA4): We use GA4 to understand user behavior and demographics.
Microsoft Clarity: We use Clarity to capture how you use and interact with our application through behavioral metrics, heatmaps, and session replays to improve the user interface.
Adjust: We use Adjust for mobile attribution to measure the performance of our marketing campaigns and understand where our users are coming from.
Adapty: We use Adapty to analyze subscription revenue and manage paywalls.
5. CAMERA AND PHOTO LIBRARY USAGE
5.1. Purpose: The Application requires access to your device’s camera and photo library specifically to allow you to capture or select images of coins for analysis.
5.2. Processing: When you upload an image, it is transmitted to our secure cloud servers where our AI algorithms analyze the visual features to identify the coin.
5.3. Data Handling: We do not sell your personal photos. We may retain anonymized image data to train and improve our machine learning models to provide better accuracy for future identifications.
6. DATA RETENTION
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymize it.
7. SECURITY
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
8. YOUR RIGHTS AND CHOICES
8.1. Access and Deletion: You may have the right to request access to or deletion of your personal data. You can usually do this within the Application settings or by contacting us.
8.2. Opt-Out of Analytics: You can opt-out of certain analytics and tracking by adjusting your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
8.3. Permissions: You can revoke the Application's access to your camera or photos at any time in your device's settings.
9. CHILDREN’S PRIVACY
The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
11. CONTACT US
If you have any questions about this Privacy Policy, please contact us at: oliviasmith941018@outlook.com