This Privacy Policy describes how information may be collected, used, stored, and shared when you download, install, access, or use our mobile games and related services (collectively, the “Services”).
It also explains the privacy rights and choices that may be available to you in connection with your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you have questions about this Privacy Policy or our data protection practices, please contact us using the contact information provided at the end of this Policy.
Depending on how you use our Services, we may collect certain technical, device, and usage-related information.
The information we may collect includes:
Application or game version
IP address
Mobile Advertising Identifier, including Apple IDFA, IDFV, Google Advertising ID (GAID), or Android ID
Device model
Operating system and version
User agent
Network connection type
Device language
Timestamp and technical diagnostic information
Advertising identifiers are generated by your device's operating system for advertising-related purposes. Depending on your device and operating system, you may reset or disable these identifiers through your device settings.
We may also collect information about how you interact with the Services, such as:
Game activity
Features used
Session duration
Frequency of use
Advertisement impressions
Advertisement clicks
Other in-app interaction data
Information collected through the Services may be used for the following purposes:
Providing and operating game features and services;
Maintaining service stability and security;
Improving gameplay and application performance;
Fixing bugs and technical issues;
Understanding how users interact with our Services;
Personalizing the user experience;
Providing customer support;
Delivering relevant advertisements where permitted;
Measuring and analyzing advertising performance;
Performing analytics and statistical reporting;
Developing new products, features, and services;
Complying with applicable legal and regulatory requirements.
Our Services may contain advertisements and may use third-party advertising and analytics providers.
These providers may use Software Development Kits (SDKs) or similar technologies to collect information from or about your device and interactions with the Services. Their collection and processing practices are subject to their respective privacy policies.
Where applicable, information may be shared with these partners for advertising, analytics, measurement, and related purposes.
Advertising partners may assist us with displaying advertisements and measuring advertising performance.
Supported advertising partners may include:
Analytics providers may help us understand how our Services are used and evaluate application performance.
Analytics partners may include:
We do not sell your personal information.
Subject to applicable laws, information may be disclosed or shared in the following circumstances:
When you authorize us to share information with third parties;
When disclosure is necessary to comply with applicable laws or legal obligations;
When disclosure is required by court orders or governmental requests;
When disclosure is necessary to protect our legal rights, users, property, or safety;
When trusted service providers perform services on our behalf, such as customer support;
When aggregated or anonymized information is used for research, analytics, or business purposes;
In connection with business transactions, including mergers, acquisitions, financing, or asset sales.
If ownership or control of the Services changes, we will provide notice to affected users where required by applicable law.
Where required by applicable laws, personal information will only be shared with third parties after obtaining the appropriate consent.
We may use cookies, local storage, and other similar technologies for purposes including:
Maintaining user sessions;
Improving security;
Remembering preferences and browser settings;
Understanding how the Services are used;
Improving product quality and user experience.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Our security measures may include:
Network security monitoring and protection;
Encryption of communications between servers and databases;
Privacy and security training for employees;
Designation of personnel responsible for privacy compliance;
Access controls that restrict information to authorized personnel;
Secure storage of documents, electronic records, and storage media.
Although we take reasonable measures to protect information, no method of transmission or electronic storage can be guaranteed to be completely secure.
Our Services are not intended for children under 13 years of age, or under 16 years of age where a higher minimum age is required by applicable law, including certain regions such as Europe.
We do not knowingly collect personal information from children without appropriate parental or guardian consent.
If we discover that a child under the applicable minimum age has provided personal information without proper authorization, we will take reasonable steps to delete such information promptly.
Parents or legal guardians who believe that a child has provided personal information may contact us using the email address provided in this Privacy Policy.
Certain features may be unavailable to children depending on applicable local laws, operating systems, platforms, or regional requirements.
We encourage parents and guardians to supervise children's online activities and to familiarize themselves with the content available through our Services.
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
Where available, you may change your privacy preferences through the privacy settings provided within the game or application.
If you withdraw consent, certain advertising or analytics-related information collection and sharing may no longer take place. This may affect the availability of certain features or services.
You may request confirmation as to whether we process your personal information and, where applicable, request access to the information we hold about you.
You may request that inaccurate or incomplete personal information be corrected.
You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to applicable legal requirements and exceptions.
You may also reduce certain types of data collection by:
Resetting your advertising identifier, such as IDFA, IDFV, or GAID;
Enabling “Limit Ad Tracking” or similar privacy settings provided by your device;
Contacting us to request deletion or anonymization of previously collected information.
Where applicable, you may request a copy of personal information you have provided in a portable format or request that such information be transferred to another data controller where technically feasible.
If you believe that your privacy rights have been violated, you may have the right to submit a complaint to the relevant data protection authority in your jurisdiction.
We may disclose information when such disclosure is necessary or required under applicable laws, regulations, court orders, or governmental requests.
We may also process or disclose information when necessary to comply with legal obligations or protect our rights, users, property, or safety.
We may revise this Privacy Policy from time to time to reflect changes to our Services, business practices, or legal and regulatory requirements.
When material changes are made, we will provide appropriate notice through available channels where required by applicable law.
The updated Privacy Policy will become effective when posted or otherwise communicated as applicable.
If you do not agree with any changes to this Privacy Policy, you should discontinue using the Services.
If you have any questions, requests, or concerns regarding this Privacy Policy, our Services, or the handling of your personal information, please contact us at:
Email: smilegames.bd@gmail.com