Effective Date: November 6, 2024
At Cleaner Tools & Antivirus , we are deeply committed to safeguarding your privacy and personal information. We understand the importance of privacy in today’s digital age, and we want you to feel confident that your data is handled responsibly and transparently. This privacy policy outlines in detail how we collect, use, manage, and protect your data when you use our app. By understanding our practices, you can make informed choices about your information. We encourage you to review this policy thoroughly to understand how we ensure the privacy and security of your data every step of the way.
1. Information Collection
To ensure the optimal performance of Cleaner Tools & Antivirus and to continually enhance your user experience, we may collect specific types of information. This data is essential for maintaining the functionality of the app, troubleshooting issues, and providing you with the best possible service. Below is a detailed breakdown of the types of information we collect and how each is used.
- Device Information: We gather technical data about your device.
- Usage Data: We may collect information about your interactions with the app.
- Installed Applications: When the antivirus feature is in use, the Trustlook SDK gathers data related to the applications installed on your device to conduct virus scans. This information may encompass package names, signatures, code versions, hashes, file names, file sizes, and service names. The analysis is carried out through a combination of static and behavioral evaluations. It is important to note that no personal user data is collected during this process.
- Diagnostic Data: In order to maintain app stability and resolve technical issues, we may collect diagnostic information, including:
-- Crash Reports and Error Logs: These reports provide information on any errors or crashes that occur while using the app. Each report includes anonymized technical details, such as the type of error, operating system, and device model.
--Performance Logs: We may collect logs that track app performance metrics, including memory usage, CPU usage, and response times, to ensure that the app is performing efficiently.
--Debugging Information: For troubleshooting purposes, diagnostic information may include non-personal data such as event timestamps, network requests, and system logs to help identify and address issues swiftly.
2. Information We Do Not Collect
We are committed to protecting your privacy and do not collect the following types of sensitive personal information:
- Personally Identifiable Information (PII): We do not collect your name, address, phone number, or email.
- Sensitive Data: This includes health information, government identifiers, and any other data deemed sensitive.
- Precise Location Data: We do not track or collect your precise location (e.g., GPS coordinates).
This policy reflects our commitment to maintaining your privacy and ensuring that we only collect information necessary for the app’s functionality and user experience optimization.
3. Use of Information
The information we collect is used for the following purposes:
- Improving Application Performance: Usage data and diagnostic information help us optimize functionality and improve the application’s speed and user experience.
- Issue Resolution: Collected crash logs and error reports help us identify and resolve technical problems to maintain application stability.
- Security: We use collected data to detect potential security threats and safeguard the application and user data.
4. Information Sharing and Disclosure
We do not share your information with third parties, except under the following circumstances:
- Legal Requirements: We may disclose information as required by law or in response to lawful requests.
- Service Providers: In certain cases, we may share limited information with trusted third-party service providers or technical support teams to help improve application performance.
We guarantee that we do not sell or rent your data to any commercial entities or third-party advertisers.
5. Third Party
The app may include links to third-party websites or display advertisements from other companies. When you click on these third-party links within the Application, you may be redirected away from our platform. Please note that we do not collect your information through these third-party links or websites, and this Privacy Policy does not govern the privacy practices of such third parties. We are not responsible for the privacy practices or content of websites operated by third parties, regardless of whether they are linked to or accessible from our Application, Services, or Site. The presence of a link or the accessibility of a third-party website does not constitute an endorsement of that website by us.
Google Play Services
https://google-play-services.en.uptodown.com/android/download
AdMob
https://policies.google.com/privacy?hl=en
Google Analytics for Firebase
https://firebase.google.com/?hl=us-en
Firebase
https://firebase.google.com/terms/data-processing-terms
https://www.facebook.com/about/privacy
Mopub
https://www.mopub.com/en/legal/privacy
Adjust
https://www.adjust.com/terms/privacy-policy
Trustlook SDK
https://www.trustlook.com/privacy-policy
6. Data Storage and Security
We employ technical and administrative measures to protect your information and prevent data breaches, misuse, or unauthorized access. We use encryption to safeguard sensitive data and regularly back up data to mitigate loss risks.
We retain your data only for as long as it is necessary to meet legal requirements and reasonable business needs. Once data is no longer necessary, we securely delete or anonymize it.
7. Your Rights
You have the right to review, correct, or delete the information we collect about you at any time. If you would like to exercise these rights, please contact us at the provided email address.
8. Age Restriction
Cleaner Tools & Antivirus is intended for users aged 13 and above. If you are under 13, please do not use this application and uninstall it immediately. We do not knowingly collect data from users under 13. If you are under 13 or do not meet the legal requirements in your region, you must use this application under the guidance and consent of a legal guardian.
9. Changes to the Privacy Policy
We may update this privacy policy to reflect changes in legislation or our business needs. We will notify you of any significant updates within the app, and your continued use of the app signifies your acceptance of the revised policy.
10. Contact Us
If you have any questions, suggestions, or concerns regarding our data handling practices, please reach out to us:
Email: neerlabofficial@gmail.com