Important Privacy Information
When you access our application, we automatically collect language settings, IP address, time zone, device type and model, device settings, operating system, internet service provider, mobile carrier, hardware ID, Facebook ID, and other unique identifiers (such as IDFA and AAID) from your device. We need this data to provide our services, analyze how customers use the application, and measure advertisements.
To improve the application and serve ads, we may share this data with third parties. These partners include Facebook, Google, Firebase, and others. By sharing data with such third parties, we are able to: (1) analyze different user interactions (e.g., which products users viewed); (2) deliver and measure advertisements (and show them only to specific user groups, for example, users who clicked on certain categories within the application).
If you decide to make a purchase or order a service within the application, we will ask you to provide your email, name, surname, date of birth, and geographical location. We will use this data to fulfill your order and provide personalized service.
Snap Plant Privacy Policy
This Privacy Policy explains what personal data is collected when you use the Snap Plant plant identification application (hereinafter referred to as the "Application") and the services and products provided through this application (together with the Application, the "Service"), and how such personal data will be used and shared.
1. Data Controller
Data Protection Officer (DPO) Name: EGO MOBILE PTE. LTD
Contact Email: kaporchupor.shop@gmail.com
2. Categories of Personal Data We Collect
We collect data you voluntarily provide to us (e.g., email, name). We also collect data automatically (e.g., your IP address).
2.1. Data You Provide to Us
If you decide to make a purchase within the application, we will ask you to provide your email, name, surname, and date of birth. Additionally, we may also request access to your geographical location to better understand weather conditions, daylight hours, etc., in your region—plant care recommendations may vary based on this information.
Sometimes, when communicating with our support team, you may need to provide an email address and some other information so we can fulfill your request.
2.2. Data We Collect Automatically
2.2.1. Data about how you found us: We collect data about your referral source website or URL (i.e., the app, website, or other location on the web where you were when you clicked on our ad).
2.2.2. Device and Location Data: We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, device type and model, device settings, operating system, internet service provider, mobile carrier and hardware ID.
2.2.3. Usage Data: We record how you interact with our Service. For example, we log which pages you viewed, how frequently you access the application, and how long you stay on the application.
2.2.4. Advertising Identifiers: When you access our application from a mobile device, we collect your Apple Identifier for Advertising ("IDFA") or Google Advertising ID ("AAID") (depending on your device's operating system). When you access it from a laptop, we collect the Mac advertising identifier or Windows advertising ID. You can usually reset these numbers through your device's operating system settings (but we do not control this process).
3. Purposes for Processing Your Personal Data
We process your personal data for the following purposes:
* 3.1. Providing our Service: Including enabling you to use the service seamlessly and preventing or addressing service errors or technical issues.
* 3.2. Customizing your experience: Adjusting service content and providing tailored offers.
* 3.3. Providing customer support to you: Responding to your requests for technical support, service information, or any other communication you initiate.
* 3.4. Communicating with you regarding your use of our Service: For example, sending you information about the service, special offers, etc., via email or notifications.
* 3.5. Researching and analyzing your use of the Service: Helping us better understand our business, analyze operations, maintain, improve, innovate, plan, design, and develop the application and new products.
* 3.6. Personalizing our advertisements: We and our partners use your personal data to tailor ads and show them to you at relevant times.
* 3.7. Processing your payments: Providing paid products and/or services within the Service, using third-party payment processing services.
* 3.8. Enforcing our Terms of Use and preventing and combating fraud: Using personal data to enforce our agreements and contractual commitments, detect, prevent, and combat fraud.
4. Legal Basis for Processing Your Personal Data (Applies only to EEA users)
We process your personal data based on the following legal bases:
* 4.1. Your consent;
* 4.2. Performance of a contract with you; (Used for providing and customizing the service, customer support, communicating about service usage, processing payments)
* 4.3. Our (or a third party's) legitimate interests, unless these interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data; (Used for communicating about service usage, research and analysis, sending marketing communications, personalizing ads, processing payments, enforcing terms and preventing fraud)
* 4.4. Compliance with a legal obligation.
5. With Whom We Share Your Personal Data
We share information with third parties who help us operate, provide, improve, integrate, customize, support, and market our Service. We may share certain sets of personal data with the parties indicated in Section 3. The types of third parties with whom we share information include, in particular:
* 5.1. Service Providers: (Cloud storage, payment processing, data analytics, messaging/push notifications, marketing partners, etc.)
* 5.2. Law enforcement agencies and other public authorities: When required by law or to protect our rights.
* 5.3. Third parties as part of a merger or acquisition: Customer information is typically one of the business assets transferred in such transactions.
6. How You Can Exercise Your Privacy Rights
To control your personal data, you have the following rights:
* Access/Review/Update/Correct your personal data: By sending an email to kaporchupor.shop@gmail.com or through your account settings.
* Delete your personal data: By sending a request to kaporchupor.shop@gmail.com or through your account settings.
* Object to or restrict the use of your personal data: By sending a request to kaporchupor.shop@gmail.com or through your account settings to ask us to stop or limit using your data.
7. Age Limitation
We do not knowingly process personal data from individuals under the age of 16. If you learn that anyone under the age of 16 has provided us with personal data, please contact us at kaporchupor.shop@gmail.com.
8. International Data Transfers
We may transfer personal data to countries other than the country where the data was originally collected to provide the Service and for the purposes set out in this Policy. If these countries do not have data protection laws equivalent to those in the country where you initially provided the information, we will implement special safeguards (e.g., using EU Standard Contractual Clauses or relying on adequacy decisions).
9. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time. If we decide to make material changes, we will notify you via email or other means and provide you with an opportunity to review the revised policy. Continued access or use of the Service after the changes become effective constitutes your agreement to be bound by the revised Privacy Policy.
10. California Privacy Rights
California residents have the right to ask companies once a year about what personal information they share with third parties for those third parties' direct marketing purposes. To obtain this information from us, please send an email to kaporchupor.shop@gmail.com with "Request for California Privacy Information" in the subject line and your state of residence and email address in the body of the message.
11. Consent to Share Data with Apple
By using our service, you consent to us sharing certain consumption-related data with Apple to enable their Send Consumption Information API. This data is used to enhance your experience and ensure smooth functionality. Continued use of our service constitutes your acknowledgment and agreement to this data-sharing process. If you wish to withdraw consent, you can do so by contacting our support team.
12. Data Retention
We will store your personal data for as long as reasonably necessary to achieve the purposes set out in this Privacy Policy (including providing the Service to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
13. How "Do Not Track" Requests Are Handled
Except as otherwise stipulated in this Privacy Policy, this Application does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor "Do Not Track" requests, please read their respective privacy policies.
14. Contact Us
You may contact us at any time regarding this Privacy Policy. For any questions concerning your account or your personal data, please contact us at kaporchupor.shop@gmail.com.
Effective Date: August 22, 2025