Privacy Policy for Serenie Rider App
Effective Date: 8 Jan 2025
Introduction
Welcome to Serenie Rider, a mobile application designed for delivery partners. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data while providing you with a seamless experience.
1. Information We Collect
Personal Information: Includes your name, email address, phone number, and profile information.
Account Data: Information related to your login credentials and account balance.
Order Information: Details about the orders you receive and complete, including order status and history.
Bonus and Rewards Information: Data about the bonuses and rewards you earn, including the amount and type of reward.
Device Information: Includes IP address, browser type, and device specifications to improve app functionality.
Usage Data: Data about how you interact with the app, such as pages visited and time spent on the app.
2. How We Use Your Information
To manage your account and provide you with access to our services.
To display your balance, bonus, and order information.
To facilitate communication between you and our support team.
To analyze user behavior for improving the app’s performance and functionality.
To provide you with personalized offers and rewards.
3. Sharing Your Information
Service Providers: We may share data with third-party providers for payment processing, customer support, and other services.
Legal Compliance: Information may be disclosed to comply with applicable laws or lawful requests.
Business Transactions: In case of a merger, acquisition, or sale, your data may be transferred to the new entity.
4. Security Measures
We implement robust security practices to protect your data from unauthorized access, alteration, or misuse. Despite these measures, no method of data transmission over the Internet is entirely secure. Please safeguard your account credentials.
5. Data Retention
We retain your data as long as it is necessary to provide services or comply with legal obligations. You may request account deletion by contacting us.
6. Your Rights
Access and Update: You can access or update your personal data through your account settings.
Data Deletion: Request deletion of your account and personal information by contacting us.
Opt-Out: Manage marketing preferences and opt out of promotional communications.
7. Changes to This Privacy Policy
Serenie Rider may update this Privacy Policy periodically. We will notify you of any significant changes through the app or via email. Your continued use of the app signifies acceptance of the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
Email:support@serenie.in
Date: 08 Jan 2025
Add: No 7 jones Serene Avenue phase 1 moolachery madhurapakkam