Last updated: June 2026
Welcome to Recovery Plus (the “App”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our App.
Recovery Plus is a mobile application that provides roadside assistance, vehicle recovery, and related services in the United Arab Emirates.
Contact us:
Email: Moharamradwanuae@gmail.com
Phone: +971 55 805 8552
We may collect the following types of information:
Full name
Email address
Phone number
Password (stored securely on our servers)
Your geographic location while using the service (to identify pickup points, destinations, and order tracking)
Location is only used when you grant permission in your device settings
Service type, distance, and cost
Pickup and drop-off locations
Order status and tracking details
License plate and vehicle details
Vehicle photo
Driver name
Payments are processed through Stripe
We do not store your full credit card details on our servers
In-app chat messages
Push notification data (via Firebase)
Device type and operating system
Notification token (FCM)
Usage logs to improve performance and security
We use your information to:
Create and manage your account
Process service requests and connect you with service providers
Display your location on the map and track orders in real time
Send notifications about order status
Process payments
Provide customer support
Improve the App and prevent fraud
We may share your information with:
Service providers to fulfill your request
Google Maps for map display and distance calculation
Firebase for push notifications
Stripe for payment processing
Government authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
We use reasonable technical and organizational measures to protect your data
Data is transmitted over encrypted connections (HTTPS)
Data is retained while your account is active or as required by applicable law
You have the right to:
Access and update your information through your account settings
Request deletion of your account (available in the App on iOS)
Withdraw location or notification permissions through your device settings
Contact us with any privacy-related questions
The App may use local storage on your device to save preferences such as language and login session data.
The App is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email.
For any questions about this Privacy Policy:
Email: Moharamradwanuae@gmail.com
Phone / WhatsApp: +971 55 805 8552