Privacy Policy

Last updated: Aug 2026

Your privacy is important to us. It is Qin Rooms policy to respect your privacy regarding any information we may collect from you across our application and any associated services. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.

1. Information We Collect We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. Information collected may include your name, email address, phone number, government-issued identification (for verification purposes), and payment details. We may also collect technical data such as your IP address, device type, and usage statistics.

2. How We Use Your Information We use the information we collect to operate and maintain our application, process your bookings securely, verify your identity for the safety of our hosts, and communicate with you regarding your reservations, security alerts, and support messages. We may also use aggregated, anonymized data for marketing and analytical purposes to improve our platform.

3. Data Storage and Security We protect the data we store within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We employ industry-standard encryption protocols for transmitting sensitive data. For your security, our application utilizes a passwordless authentication system. You will log in securely using One-Time Passwords (OTPs) sent directly to your registered mobile number, meaning we never store any passwords on our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

4. Sharing Your Data with Third Parties We don't share any personally identifying information publicly or with third parties, except in the following cases: (a) with hosts to facilitate your booking and stay; (b) with trusted third-party service providers (such as payment processors) who assist us in operating our app; (c) when required by law or in response to valid legal requests by public authorities; or (d) in connection with a merger, acquisition, or sale of our assets.

5. Cookies and Tracking Technologies Our application may use "cookies" and similar tracking technologies to track the activity on our service and hold certain information. These technologies help us analyze trends, administer the platform, track users' movements around the app, and gather demographic information about our user base as a whole. You can instruct your device to refuse all cookies, but some parts of the app may not function properly without them.

6. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights Depending on your location, you may have the right to access, update, or delete the personal information we have on you. You may also have the right to object to our processing of your personal data, or request that we restrict the processing of your personal data. To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links Our app may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We strongly advise you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer at  qinrooms@gmail.com or through the support section of our application.