Effective Date: August 13, 2025
Thank you for choosing Panda Survival Sprint (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to being transparent about the information we collect, how we use it, and the measures we take to protect it. This Privacy Policy applies to all players who access or use the game, regardless of platform or device.
1. Scope of This Policy
This Privacy Policy governs all personal and non-personal information collected through Panda Survival Sprint, including related services such as customer support, in-game events, and updates. By using the game, you acknowledge that you have read and understood this policy.
2. Types of Information We Collect
We may collect the following categories of data:
a. Information You Provide to Us
Email address or username when you contact our support team
Any feedback, bug reports, or suggestions submitted through in-game forms
Data provided in voluntary surveys or beta testing programs
b. Information Collected Automatically
Gameplay Metrics: level completion, score history, in-game purchases, and session length
Device & Technical Data: device model, operating system version, IP address, device identifiers, and language settings
Performance Data: crash logs, loading times, and feature usage statistics
c. Third-Party Sources
If you link to social accounts, app store profiles, or payment services, we may receive information from these partners in accordance with their privacy terms.
3. How We Use Your Information
Your data may be used for:
Delivering Core Game Features – saving progress, enabling multiplayer modes, and managing leaderboards
Improving Game Quality – analyzing gameplay patterns, fixing bugs, and balancing difficulty levels
Customer Support – responding to inquiries, troubleshooting issues, and providing assistance
Security & Fair Play – detecting cheating, fraud, or other prohibited behaviors
Compliance – meeting applicable laws, regulations, and app store requirements
4. Data Sharing and Disclosure
We do not sell your personal data. We may share limited information only when necessary:
Service Providers – trusted partners who help us with analytics, cloud hosting, payments, and crash reporting
Legal Requirements – when we are legally obligated to disclose data to comply with laws, enforce our terms, or protect our rights
Business Transfers – if our company or assets are merged, sold, or acquired, your data may be transferred as part of that transaction
5. Data Storage, Retention, and Security
Your information is stored on secure servers, with technical safeguards such as encryption, access controls, and periodic security audits
We retain your data only as long as necessary to fulfill the purposes described in this policy
Once data is no longer needed, it will be securely deleted or anonymized
6. Children’s Privacy
Panda Survival Sprint is designed for players aged 13 and older. We do not knowingly collect personal data from children under 13 (or the minimum legal age in your region). If you believe a child has provided personal data to us, please contact us for immediate deletion.
7. International Data Transfers
Your information may be stored and processed in countries outside of your home jurisdiction. We take steps to ensure that such transfers comply with applicable data protection laws.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
Access, correct, or delete your personal data
Restrict or object to certain processing
Withdraw consent for optional data collection
To exercise these rights, contact us via the email listed in Section 10.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features, legal requirements, or operational changes. The “Effective Date” will always indicate the latest version. If significant changes are made, we will notify you within the game or through other appropriate means.