Effective Date: October 25, 2024
Last Updated: December 11, 2014
Contact: ahmad.rajab2025@gmail.com
At OptiCleaner, we are committed to protecting your privacy and ensuring that your personal data remains safe. This Privacy Policy describes how we collect, use, and share your data when you use our application.
1. Information We Collect
We collect the following types of information:
- Device Information: Such as device model, operating system, and app version to ensure compatibility and smooth operation.
- File Metadata: Metadata from media files (like size, format, creation date) to enable cleaning functionalities.
- Usage Data: Interaction patterns within the app, including features accessed, to improve user experience.
- Log Data: Information such as error logs and crash reports for troubleshooting and debugging purposes.
- Optional User Input: If users contact support, we may collect your email and any other information you provide.
We do not access personal files, contacts, messages, or other sensitive personal data unless required to perform the app's cleaning tasks.
- Installed applications：
When you utilize the antivirus feature, the Trustlook SDK gathers information about the applications installed on your device to perform virus scans. This information may include details such as package names, signatures, code versions, hashes, file names, sizes, and service names. Rest assured, no personal user data is collected during this process.
2. How We Use Your Information
We use your data for:
- Optimizing Device Performance: Cleaning junk files, removing duplicates, and managing large media files.
- Improving User Experience: Analyzing how the app is used to implement better functionalities and bug fixes.
- Customer Support: Addressing user inquiries and providing solutions for technical issues.
- Ensuring App Security: Detecting and preventing malicious activities within the app.
- Third-party SDKs integrated in our app may access your information, The information collected by third-party SDKs is governed by the providers of these SDKs and we have no control over such third parties. The third-party include monetization partners, such as Google Admob, Facebook Audience Network, MoPub, and also analytical tools partners, such as Firebase, Facebook Analytics and our self-built data statistics system. The links to the above-mentioned platforms' privacy policy are attached in the section "Third-party Privacy Policy".
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share non-personally identifiable information in the following scenarios:
- Service Providers: With trusted third-party analytics or crash report providers to improve app performance.
- Legal Compliance: If required by law or government authorities.
- Business Transfers: If the app is merged, acquired, or sold, your information may be transferred to the new entity.
4. Data Storage and Retention
We retain your data only as long as necessary to provide the service. Usage and crash data may be stored for up to 12 months to analyze trends and improve the app.
5. Third-party Partners’ Privacy Policy
We may provide links to third-party Web sites. When you click on links of third parties in an Application, the Services or the Site, you may leave the Application, the Services or the Site. We do not collect your information on and through and this Privacy Policy does not address, and we are not responsible for, the privacy practices of Web sites operated by third parties, whether they are linked to or otherwise accessible from an Application, the Services or the Site. The inclusion of a link or accessibility of the third party Websites does not imply endorsement of such third party Website by us.
Google Play Services
https://google-play-services.en.uptodown.com/android/download
AdMob
https://policies.google.com/privacy?hl=en
Google Analytics for Firebase
https://firebase.google.com/?hl=us-en
Firebase
https://firebase.google.com/terms/data-processing-terms
https://www.facebook.com/about/privacy
Mopub
https://www.mopub.com/en/legal/privacy
Adjust
https://www.adjust.com/terms/privacy-policy
Trustlook SDK
The antivirus engine is powered by the Trustlook SDK, offering advanced security services. To ensure precise application risk assessments, the Trustlook SDK collects specific information about the user's installed applications. This process involves evaluating the app inventory and performing both static and behavioral analyses of the applications.
https://www.trustlook.com/privacy-policy
6. Your Rights and Choices
You have the right to:
- Access, Modify, or Delete Your Data: Contact us at blacknemr89@gmail.com to submit such requests.
- Opt-out of Analytics: You can disable data collection for analytics through the app settings.
7. Security Measures
We implement reasonable security practices to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
This app is not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, services, or applicable laws. We encourage you to periodically review this Policy to be informed of how we are protecting your information.