Effective Date: November 7, 2025
Our Commitment
Bloom TV recognizes the importance of your personal information. This guide explains how we collect, use, store, and protect your information during the provision of our short drama services, and informs you of your relevant rights.
1. Information Collection
To provide you with an enhanced service experience, we collect the following information in compliance with legal, legitimate, and necessary principles:
a. Service Usage and Device Information
- Viewing Behavior: Content watched, viewing duration, completion progress, and interaction records
- Operational Logs: Feature usage frequency, and interface interaction data
- Device Information: Device model, operating system version, memory status, and unique device identifiers
b. Information Provided by Partners
We obtain aggregated statistical data from compliant third-party analytics providers. This data cannot identify specific individuals and is primarily used to analyze content trends and improve service quality.
2. Use of Information
We strictly adhere to laws and regulations and use the collected information for the following purposes:
- Content Recommendations: Recommend personalized drama content based on your viewing preferences
- Service Optimization: Analyze performance data to enhance video playback quality
- Product Improvement: Guide feature development and interface optimization through usage statistics
- Security Assurance: Establish anti-fraud mechanisms and system security protections
- Compliance Requirements: Fulfill legal obligations related to content distribution
3. Information Sharing
We solemnly commit not to publicly disclose your personal information unless separately authorized by you. Information may be shared under the following necessary circumstances:
- Business Partners: Share necessary business data with service providers offering technical support and data analysis, who must comply with strict data protection obligations
- Legal Requirements: Disclose information as required by laws and regulations, litigation disputes, or legitimate requests from government authorities
- Corporate Transactions: Transfer relevant information under confidentiality during mergers, restructuring, bankruptcy, etc.
4. Information Retention
We implement strict data retention policies:
- Business data is retained no longer than necessary to achieve the collection purposes
- Data exceeding retention periods is anonymized or securely deleted
- Backup data storage periods strictly adhere to industry standards
5. Cross-Border Data Transfers
To provide you with a consistent service experience, your information may be transferred across borders in compliance with applicable legal requirements. We have implemented appropriate safeguards, including Standard Contractual Clauses.
6. Minor Protection
We highly value the protection of minors' personal information:
- Strictly comply with laws and regulations related to minor protection
- Do not actively collect personal information from children under 14
- Recommend guardians to provide guidance for minors' usage
7. Information Security Measures
We have established a multi-layered security protection system:
- End-to-end encryption for data transmission
- Strict internal access control management
- Distributed storage and access monitoring for critical data
- Regular security assessments and emergency response mechanisms
8. Contact Us
If you have any questions or requests regarding personal information protection, please feel free to contact us through:
- Email: nurfadilah12b@gmail.com