oftflix built the Juvo app as a free application.
This Privacy Policy explains how we collect, use, and protect your personal information when you use the Juvo mobile application (“App”).
By downloading or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect only the minimum amount of information required to provide and improve our services.
When you create an account or sign in, we collect:
Email address
Password (securely hashed by Firebase; we cannot view it)
Username
Profile image (optional)
Firebase Cloud Messaging ID (for notifications)
If your app includes uploading content (images, text, etc.), we collect and store:
Images or media you upload
Text or information you submit inside the app
This content is stored securely in Firebase Storage and/or Firestore and is used only to operate the features of the App.
If your app uses location (optional), we may collect:
Approximate location
This is used only for app functionality and is not shared or sold.
In case of an error, we may collect:
Device model
Operating system
App version
Crash logs
Anonymous usage data
This information is processed through Firebase services to improve app performance.
We use the information collected to:
Create and manage your account
Authenticate your login
Display your profile and content
Provide app features
Improve app functionality and security
Send important notifications (e.g., updates, system messages)
Prevent fraud and abuse
We do not sell your data under any circumstances.
The App uses third-party services that may collect data used to identify you. These include:
Firebase Authentication
Firebase Firestore
Firebase Storage
Firebase Cloud Messaging
Firebase Analytics (if enabled)
These services store data securely and follow strict privacy and security standards.
If users can upload or share content, Juvo includes:
Tools to report inappropriate content
A mechanism to remove or moderate harmful content
Restrictions against abusive or illegal behavior
We may remove content that violates our guidelines.
The App does not use cookies.
However, third-party services (such as Firebase) may use tokens or identifiers for authentication and analytics.
We value your trust and use commercially acceptable security methods to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
The App is not intended for children under 13.
We do not knowingly collect information from children under 13. If you believe your child has provided personal data, please contact us immediately.
You may request the deletion of:
Your account
All associated personal information
Uploaded user-generated content
To delete your account, contact us at softflix1@gmail.com.
We will remove your data from Firebase within a reasonable timeframe.
We may update this Privacy Policy periodically. Any changes will be posted on this page and become effective immediately upon posting.
For questions, concerns, or account deletion requests, contact:
📧 softflix1@gmail.com