Privacy Policy
Privacy Policy
Effective Date: May 16, 2024
Welcome to the use of our products and services!
We place a high value on the protection of personal information of our users (hereinafter referred to as "you") and fully respect your rights. Your trust is very important to us. We are committed to rigorously adhering to the requisite legal and regulatory requirements, implementing appropriate security measures, and safeguarding the security and controllability of your personal information. To this end, we have formulated this Privacy Policy to assist you in fully understanding how we collect, store, use, share, transfer, publicly disclose, and delete your personal information during your use of our products and services, as well as your related rights. Please read this policy carefully and make choices you deem appropriate in accordance with the guidelines set forth in this policy.
Prior to using our products and services, please ensure that you have read this policy carefully, especially the terms highlighted in bold. You should give special attention to these and only proceed with using our products and services once you have fully understood and agreed to this policy. If you disagree with any part of this policy, you should immediately cease using our products and services. Should you have any questions or concerns about the processing of your personal information, you may contact us using the contact information provided at the end of this policy, and we will provide feedback within fifteen working days.
This Privacy Policy will help you understand the following:
I. Collection and Use of Information
II. Third Parties Involved in the Use of Information
III. Sharing, Disclosure or Transfer of Information
IV. Storage of Information
V. Your Rights
VI. Protection of Minors
VII. Other
VIII. Updates to This Privacy Policy
IX. Contact Us
I. Collection and Use of Information
To provide you with the basic functionalities of our products and/or services, you must authorize us to collect and use necessary information. If you refuse to provide such information, you may be unable to use our products and/or services normally. We will collect information for each specific functional scenario we provide to you, which includes:
1. Account Services
When utilizing our products and/or services, you have the option to register an account or enter the product directly. If you choose to register an account, you may create and sign in to our product using third-party platform accounts such as Facebook or Google. You understand and agree that we will obtain and collect your third-party account information, including nickname, profile picture, account identification ID, and other information you agree to provide on the authorization interface. You may also directly enter our product, thus opting for quick access as a guest.
2. Customer Service and Dispute Resolution
When you need to contact us or make related inquiries, to ensure the security of your account and system, and to facilitate communication and prompt resolution of your issues, we require you to provide necessary information to verify your identity and address the problem, which may include your login account, email address, phone number, device ID, system language, app version, and other relevant information.
3. Providing Security
To ensure you can normally use our products or services, produce statistical and analytical data for our products, and enhance the security of your device account, we may collect information about your device, such as device ID, device name, device type, version, system version, IP address, application ID, network connection status, access mode and type, and other agreed-upon information.
Please note that if you refuse to authorize us or our partnered third-party platforms to obtain the above information, you may not be able to use our App normally or may be subject to certain restrictions during its use. Additionally, if your Android system version is below 6.0, we may collect your [IMEI, IMSI, MAC address], therefore it's crucial that you upgrade your system to version 6.0 or higher.
4. Other Services Provided to You
a. Services Based on System Permissions
Some of the basic functionalities we offer might involve the collection and use of your personal information via enabling system permissions. If you choose not to enable certain permissions, it will not affect your use of other basic services of our product.
i. To save players' data and pictures, and to allow for the upload of images via feedback pages in photo albums, we may request your permission to access and write to external device storage. However, we will seek your separate consent when using this permission.
ii. Throughout the provision of our services, to prevent an increase in your mobile data usage, we may need to check your network connection status to provide you with traffic usage notifications.
b. Services Involving Cookie and Similar Technologies
To better offer products and/or services to you, we utilize cookies and similar technologies. With these technologies, we can track your progress in real time and understand your preferences, thereby offering a smooth and high-quality user experience. We commit to not using the aforementioned technologies for any purpose other than those outlined in this policy. Please understand that certain services can only be provided through the use of these technologies. If your device or related programs allow, you can disable or delete these technologies by changing the settings, or by visiting the webpage of the service provider. However, such an action may affect your use of our products and/or services.
c. Recharge and Consumption Services
You may obtain virtual products (exclusive to this product) and related services associated with our product through payment, which includes in-product items and in-product ad removal, among others. These payment services are provided by Google, and we will only obtain verification information of your completed payment from the Google payment service provider to provide you the corresponding paid products and services. Should you wish to understand the specific rules regarding the collection of personal information by the Google service provider, please refer to the privacy policy of the Google service you select.
II. Third Parties Involved in the Use of Information
In order to ensure the stable operation and functional integrity of our products, enabling you to use and enjoy more services and features, we may embed authorized third-party SDKs or similar applications within certain products. We will fulfill our commercial and legal responsibilities to supervise and disclose how these third-party authorized partners collect and use your personal information, and we will agree with them on strict data protection measures. Please understand, however, that third-party authorized partners have their own privacy policies, and we encourage you to actively review them to understand how they process your data.
Please be aware:
1. Some of our products currently do not integrate any third-party services, nor do they allow any third-party authorized partners to collect and use your information; or
2. Some of our products have incorporated third-party services (including, but not limited to, data analytics, third-party payments, advertising, etc.). The relevant information and privacy policies of third-party service providers are as follows:
III. Sharing, Disclosure or Transfer of Information
In processing your personal information, we usually follow principles of legality, legitimacy, minimum necessity, user informed consent, and maximized decision rights, among other legal requirements. Please understand that under normal circumstances, we do not share, transfer, sell, or disclose your personal information to others. However, within the scope permitted by applicable laws and regulations, we may share, transfer, and disclose your personal information in the following situations:
1. Disclosure to advisors, law enforcement agencies, judicial and regulatory authorities to protect our rights, property, and safety, or the rights, property, and safety of others.
2. We may share your personal information as required or permitted by law to comply with a subpoena or similar legal procedure or government requirement.
3. In the event of a merger, acquisition, reorganization, or other changes, we may transfer your personal information to a third party that acquires all or part of our assets or shares. If the changed entity intends to change the purpose of the use of personal information, we will require it to obtain your explicit consent beforehand.
IV. Storage of Information
1. Storage Requirements
To ensure that your personal information is protected according to law, the information we collect will be stored in accordance with the relevant privacy and data protection laws and regulations of the corresponding country. We will retain your personal information only for the period necessary to fulfill the purposes outlined in this policy, unless there is a mandatory retention requirement stipulated by relevant laws and regulations.
If we cease services or operations, we and our partner third-party platforms will promptly stop the continued collection of your personal information and will notify you in advance in accordance with the requirements of relevant laws and regulations to delete or anonymize your personal information after the termination of services or operations, unless stipulated otherwise by laws, regulations, or regulatory authorities.
3. Storage Security
a. Data Protection Technical Measures
We employ stringent security systems and industry-standard security technologies and procedures to ensure your personal information is not lost, leaked, damaged, or misused. We encrypt and store your personal information using encryption technology and anonymization methods in compliance with industry requirements, and manage it separately using isolation technology. We also apply strict data access controls to protect personal information from unauthorized use.
b. Data Protection Management Organizational Measures
We enhance employees' security awareness and the importance of protecting information by establishing data security management practices and adopting stringent data access controls. Access to personal information data is only permitted to essential personnel, with strict access control and monitoring mechanisms in place. We also mandate that anyone who may have access to your personal information adhere to relevant confidentiality obligations, and failure to comply with these obligations may result in legal liability or termination of our relationship.
c. User Personal Information Risk Prevention
Please be aware that no internet environment is 100% secure, and we will do our utmost to protect the security of your personal information. When you obtain virtual products related to our product through payment, the transaction will be conducted through a third-party payment service provider. During this process, you will unavoidably disclose your information to the counterparty or potential counterparty, such as contact details, bank account, or email address. Please protect your information and only provide it to others when necessary. If we detect that you are using our application and services and related information for fraudulent or illegal purposes, we will take appropriate actions, including but not limited to suspending or terminating your use of our applications or services.
V. Your Rights
You may access and manage your information in the following ways, and we will respond to your requests in compliance with legal and regulatory requirements:
1. Access, Update, and Supplement
You have the right to access, update, and supplement your information provided through the functions of the product or through reasonable and legal means. Please contact us using the contact information we provide, and after verifying your identity, we will promptly respond to your request.
2. Deletion
You have the right to delete your information that you have provided through the product or information that you have given consent to. However, please be aware that some functions that require this information may no longer be available if you choose to delete it. Please contact us using the provided contact information, and after verifying your identity and understanding your specific requirements, we will proceed with a reasonable action.
3. Account Cancellation
If you wish to proactively cancel your product account, you may directly contact us using the contact information we provide. Please be aware that after you choose to cancel your account, we will cease providing you with products and/or services and, as per applicable legal requirements, will delete or anonymize your personal information. Once the account cancellation is completed, it cannot be recovered, so please proceed with caution.
VI. Protection of Minors
In adherence to relevant policy requirements and legal provisions, to provide you with advertisement services that best align with your interests, we will conduct age verification through pop-up prompts; however, please be informed that we will only acquire verification information regarding whether you are a minor, and this information will not be used for any other purpose or combined with other personal information.
We strictly comply with relevant legal regulations and take reasonable and necessary measures to protect your personal information, especially that of child users. If you have any questions or comments about our privacy policy, please contact us.
We do not knowingly collect or solicit personal data about minors, nor do we knowingly allow such individuals to use our services. If you are a minor, please do not send us any personal data about yourself; if we learn that we have collected personal data about a minor, we will delete that information as soon as possible. If you believe that we might have any data from or about a minor, please contact us.
Please be aware that the definition of a minor varies by country. To ensure enhanced safety and the protection of minors' information, we have set the age limit for minors to under 13 years old (including 13 years old) or the age of a minor stipulated by the laws and regulations of the relevant country. If you have any questions, please contact us promptly.
VII. Other
Special Notice for Residents of California, USA
If you are a resident of California, USA, and you wish to know more about your privacy rights, you may contact us using the contact details provided in this privacy policy. In your request, please indicate that you require a "California Privacy Rights Statement," and please allow at least thirty (30) working days for a response.
If you are a California resident under the age of 18 and are a registered user of the services, if you wish for us to delete any content or information that you have posted on the service or stored on our servers, please contact us using the contact details provided in this privacy policy, providing sufficient information that we can locate the content or information to delete.
However, please note that we are not required to delete or otherwise remove any content or information if:
1. Other state or federal laws require us or third parties to maintain the content or information;
2. The content or information was posed, stored, or republished by another user;
The content or information has been anonymized so as not to be individually identifiable to minors;
3. The minor has not followed the instructions in this privacy policy on how to request the deletion of such content or information;
4. The minor received compensation or other consideration for providing the content.
5. Furthermore, nothing in this section shall be construed as limiting the authority of law enforcement agencies to access such content or information.
Special Notice for EU Residents
If we transfer personal information outside the EU, we will apply the necessary technological and physical safeguards to protect your personal information and will strictly comply with the relevant EU legal and regulatory requirements. If you have any questions about personal information transfer mechanisms related to your personal information, please contact us. We will only collect, use, or store your personal information in the following circumstances:
1. Information that you have voluntarily provided to us.
2. To provide services that you have requested.
3. To protect vital interests of yourself or others.
If you are a resident of the aforementioned countries/regions, you may contact us regarding our collection and use of your user information using the contact details provided in this privacy policy and provide sufficient information for us to locate the content or information for deletion. However, if we have legitimate reasons to retain your personal information, such as to prevent fraud, we are not required to delete your personal information. Please note that in certain cases, the law may prohibit us from performing the actions you request, including:
1. When we cannot verify your identity;
2. When the request is considered excessive;
3. When doing so would have an adverse effect on the rights or freedoms of others.
VIII. Updates to This Privacy Policy
We reserve the right to update this privacy policy at any time. Usually, we will notify you about this by updating the “Effective Date” in our "Privacy Policy" and publishing the most recent version of the privacy policy. Your continued access or use of the services after we publish an updated privacy policy or provide you with a modification notice indicates that you agree to be bound by the updated privacy policy. If you do not accept the updated privacy policy, you should stop using the related services.
IX. Contact Us
If you have any questions or suggestions about this privacy policy during the use of our products and/or services, you can contact us by sending an email to gleeesoftsup@outlook.com. After we verify your user identity, we will respond to you promptly.