Privacy Policy

Last updated: February 07, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We strongly urge you to read this privacy policy and ensure that you fully understand and agree with this policy. If you disagree with this privacy policy, please stop and avoid using our services. According to this privacy policy, you have the right to stop using our services at any time.

1. Facebook privacy policy considerations:

a. What data to collect and how to use it, and explain the purpose of processing the data:

Our, our service providers, and our business partners will use such cookies and other similar technologies to process information, including:

1.ip address;

2. The type of computer or mobile device you use;

3. Platform type (such as Apple iOS or Android);

5.version of your operating system;

6. Your mobile device identifier, such as your MAC address, Apple advertising identifier (IDFA) and/or Android advertising ID (AAID);

7. Application performance and debugging information;

8. Your browser type and language;

9. Guide page and exit page, and URLS;

10. Clicks of a certain application function or web page;

11. Time to spend on a certain application function or web page;

When you log in to SuperCandy Games profile using Facebook account details, we will receive some of your Facebook account information. If you choose to play our game online, your basic Facebook account information will be automatically associated with your games profile. The exact information we receive is Facebook ID, profile image and your name. If you do this, you will be able to log in to multiple devices with your account and synchronize progress on these devices.

Login to Facebook will not allow us to publish any content to your page without your permission, and we will not receive any information about your Facebook friends, who do not play our game.

We recommend that you read Facebook's privacy policy（ https://developers.facebook.com/terms/#privacypolicy ）Check your privacy settings from time to time to ensure that you fully understand how Facebook data is shared.

Install our mobile application through Google Store (or App Store in the future)

When you install or purchase items related to our mobile application (such as items you can purchase/download through Google Store (or App Store in the future), SuperCandy Games cannot access your credit card or bank account data. However, the above third-party payment processor may share with us non-financial information related to your purchase, such as the items purchased to complete your order. Personal data received from third-party companies will depend on the privacy settings of the relevant third-party applications.

b.How do users request to delete these data:

As a user of Super Candy Game, you have the right to request the deletion of all our information about your game account. Please remember that deleting your game account data also means deleting all the data we collected about your game account, including any in-game purchases or activity achievements.

After you submit the form, this process may take 7 days and cannot be restored after your game account data is deleted. However, if you choose to play, you can reset the game to level 1 and start again.

You can click the in-game settings interface -- Feedback, and send an email to contact us. Email content: fill in your Facebook name and indicate, "I want to delete my account". Send us an email（supercoolgamestudio@gmail.com）.

c.For more information, please check the description of Facebook's official website:

https://developers.facebook.com/terms/#privacypolicy

2. Interpretation and Definitions

Through this privacy policy, we aim to transparently explain how and why we collect, store, share and use your personal data in a manner consistent with the laws of the country where we conduct business. The security of your privacy and personal data is very important to us and will always be the same. The "personal data" referred to in this policy refers to any information related to the identified or identifiable living individuals.

This privacy policy applies to mobile applications, forums and various blogs of "SUPER CANDY GAMES" and any other online or offline services provided by "SUPER CANDY GAMES". It also applies to our marketing and advertising activities on all platforms and other services we may provide to you from time to time. In this privacy policy, we collectively refer to our games, websites, marketing and advertising activities and other services as "services".

According to this privacy policy, once you download our mobile application, visit and/or play our game, or interact with our website or other services, your personal data will be processed to provide services. If you have any other concerns about providing data to us or using data in accordance with this privacy policy, you should not use our games or other services. This privacy policy is intended to meet global requirements, including those of North America, Europe, Türkiye, countries in the Asia Pacific region and other jurisdictions.

3. How Do We Collect Your Personal Data

We may collect personal data directly from you or other third-party companies (such as Google, Admob, Facebook, Unity analysis platform...), which have obtained your consent or have other legal rights to share such personal data with us (including the obtained advertising platforms, partners and data aggregators). This may include attributes about you and your interests, as well as other games and services you use, demographics and general location information. We will use your personal data in accordance with the provisions of this privacy policy.

3.1 Personal data collected directly from you

Games processes your personal data to provide services by downloading, accessing and/or playing our games or using our other services. Most data comes directly from you or your device, such as your unique device ID (persistent/non-persistent), device operating system, version, model, CPU, RAM and disk space, hardware type, advertising identifier (IDFA), advertising ID, operating system version ("OS"), device name, game center ID, and location based on Internet Protocol ("IP"). We use this data to provide you with our games and services, including for optimization, customization and in-game discounts and verification of purchase. We can also use it for other purposes specified in this privacy policy.

Depending on which services you interact with, we may collect and process the following types of information:

Details about how you use and interact with our games, advertisements and other services (for example, details about how and when you play our games or visit our website, what devices you use to access our games and services, or details about personal data access);

Your interaction with us on our social media channel.

If you choose not to create a game profile by connecting your Facebook account, the personal data we collect when you play the game will be anonymous, but we will collect device-level identifiers and other information related to these identifiers, including:

The device type, IP address, device identifier, advertisement identifier and other identifiers you use to play our game or access our service, and the country or region you are playing; and

How do you play our game and interact with our website (such as level start, level end, session start, booster use, expenditure, reward, game progress, session time and duration, number of attempts and purchases at each level).

.Provide and optimize our services

We use your personal data to enable us to provide you with our website, advertising and other services, and optimize all these services, so that we can provide the best services for you and all our players. This will include the use and analysis of aggregated data to ensure that our website can work properly on all devices and make all our players happy as much as possible.

.Customer Service Department

We use your personal data, including the data you provide directly to us in your communication, to provide support for you through our customer service channel when you need it. We can also use it to contact you, for example, as part of customer service, or send you updates about our games and services. Finally, we will use your data to manage your account and relationship with us, and improve your experience when you use our services.

.User comments

You may share your comments on our game from time to time and provide some information that may contain personal data. All personal data collected when you participate in such review are provided by you voluntarily. We can use these personal data to improve our products, websites and/or services, and in any way consistent with the provisions of this agreement.

.Analytics and Research

We use analytics tools, which may include third party analytics tools, to collect information about how you play our games or use our Services. Those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys.

.Cheating, Crime and Fraud Prevention

We may use personal data that we hold to prevent cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention, such as the police.

.Legal Uses

We may use your data as required or permitted by any applicable law.

3.2 Personal data collected from third parties

As mentioned above, when you play our games or interact with our websites, advertisements or other services, most of the information we collect about you comes directly from you. However, when you allow third-party companies to access your personal data (for example, download our mobile application through Google Store (or App Store in the future) and link your Facebook account to the mobile application), we will also collect information from such third-party companies.

. Facebook account connection

When you log in to SuperCandy Games profile using Facebook account details, we will receive some of your Facebook account information. If you choose to play our game online, your basic Facebook account information will be automatically associated with your Dream games profile. The exact information we receive is Facebook ID, profile image and your name. If you do this, you will be able to log in to multiple devices with your account and synchronize progress on these devices.

Login to Facebook will not allow us to publish any content to your page without your permission, and we will not receive any information about your Facebook friends, who do not play our game.

Install our mobile application through Google Store (or App Store in the future)

4. Purpose of processing personal data

We collect and use your personal data for the following purposes:

. Enable us to provide our game, ensure that your purchase is activated in the game, and provide you with player support when you need it;

. Enable us to optimize our game for you and the device you are using, and provide customized in-game activities, discounts and promotional activities;

For other purposes specified in this privacy policy, including marketing and advertising purposes;

. Operate, improve and optimize our games and other services;

Personalize our services, understand our users and their preferences, so as to enhance users' experience and enjoyment of using our services, and improve our user experience;

Provide access to some areas, functions and features of our services;

. Notify you of in-game updates, new products or promotional offers;

Send relevant information, including confirmation, technical notification, update, security alarm, support and management messages;

. Enable players to communicate with each other in the game or on our social media account;

. Respond to your comments and inquiries, and provide customer support services;

Prevent potential prohibited or illegal activities and protect our players;

. measure interest in our services;

Ensure internal quality control;

To enable us to comply with the laws applicable to us, prevent fraud, ensure compliance with our terms of service, or defend, exercise or establish our legal rights when necessary.

5. Marketing

We and our third-party partners use the collected personal data about you to send you marketing information about our mobile applications and related services according to your interests. For example, we can place advertisements in our services or on third-party websites and applications.

We may use the information we have about you to promote the services of SuperCandy Games in various ways. This may include:

Advertising in third-party websites and applications;

Provide customized promotions for our services in the game you play;

Provide you with in-game advertising and special offers on SuperCandy Games services and games.

5.1 What information do we use for marketing?

We use information about you to ensure that you only see the marketing we may be interested in. This includes using information we may have about you, such as:

Advertising identifiers and other non-personal data collected from your device;

Information about the games you play and how you interact with our games and services;

Country or region; And other information we may obtain from our third-party marketing partners or other third parties, which have obtained your consent or have other legal rights to share this information with us.

5.2 Marketing partners

When we market our game on the media released by other companies, we will use various third-party marketing partners to provide assistance on our behalf, and we may share the data we collect about you with these third parties for this purpose.

Our marketing partners can help us provide you with advertisements by combining this information with the data they collect about you in other places. They will collect this information when you use their services or third-party websites and services. Our partners use this information to assume the type of advertising you want to see. If they determine that you are interested in seeing advertisements for SuperCandy Games games or services, they will provide you with SuperCandy Game advertisements when you use other websites and services.

If you want your personal data not to be processed to receive interest-based advertisements, you can submit an opt-out request through the following ways: contact email supercoolgamestudio@gmail.com. You should note that if you choose not to accept interest-based or targeted advertisements, you will still see advertisements. You may see advertisements for SuperCandy Games products, but this advertisement will not use your personal data as the target.

By accepting this privacy policy and downloading or continuing to play our game, unless you choose to exit the interest-based advertising described in this section, your personal data will be used by our marketing partners to collect and use your information to improve the advertising, objectives and measurement system described in their privacy policy.

This privacy policy does not apply to our marketing partners collecting your data. We recommend that you check our partner's privacy policy for more information.

5.3 Cookies used by third parties

On behalf of our service providers, we can use cookies or similar technologies to automatically collect information through services. Cookies are small text files placed in the user's computer browser to store user preferences. When using our website or service, cookies belonging to such service providers may be set on your device. Cookies related to this website will be used by the service provider for the following purposes:

Necessary for operation. Cookies can be used for website functions.

. Performance related. Cookies can be used to evaluate the performance of our website, including as part of understanding how visitors use our website.

. Function related. Cookies can be used to provide functionality when visiting or using our website.

You can set up your web browser to warn you about trying to place cookies on your computer or limit the types of cookies you allow. Flash cookies operate differently from browser cookies. The cookie management tools available in web browsers may not be able to delete Flash cookies.

Please note that if you disable cookies, you may lose some functions and functions of our service, because cookies are necessary to track and enhance your activities.

6. Advertising identifiers, software development kits and similar technologies

In order to provide our games, websites and interest-based advertising, we use advertising identifiers, software development kits and similar technologies. This section describes the use of these technologies.

We use advertising identifiers and similar technologies to provide services to you and collect data from your device. These technologies enable us and our third-party advertising partners to:

.Identify you and your equipment;

.Provide you with interest-based advertising;

.Allow our services to interact with third-party social networks or platforms (you have chosen to allow such interaction);

.So that we and third parties can provide you with more customized services, such as providing our services in the correct language.

5.1 How do advertising identifiers and similar technologies work?

Advertising identifiers are non-permanent non-personal identifiers, such as Android advertising ID and/or Apple advertising ID, which are uniquely associated with your device. Similar techniques include tracking pixels in advertisements. These technologies allow companies (including marketers and advertisers) to identify your devices when you use websites and applications.

5.2 How to exit interest-based advertising on your device and Facebook

Select interest-based advertising at the device level: you can choose to prevent the device's advertising identifier from being used for interest-based advertising, or you can reset the device's advertising identifier by changing the device's settings. The settings vary from device to device, but you will usually find the advertisement identifier settings under "Privacy" or "Advertising" in the device settings.

Choose to quit Facebook advertising: To update your advertising preferences using Facebook, you need to log in to your account on Facebook and update the settings there.

7. Your rights

You have certain rights related to your personal data and how we handle it. You can exercise these rights at any time by contacting us through any of the methods listed in the "Contact Us" section below.

These rights include:

Access personal data: You have the right to access the personal data being used by SuperCandy Games.

Correction or deletion of personal data: If your personal data is incorrect or incomplete, you have the right to send an email to supercoolgamestudio@gmail.com. When certain conditions apply, you also have the right to ask SuperCandy Games to delete your personal data and send an email to supercoolgamestudio@gmail.com.

Account deactivation: If you want to completely deactivate your account, you can cancel the association between your Facebook account and our mobile game, and delete our game from your mobile device. Please note that if you completely deactivate your account, all your progress in our game and any unused virtual items will be lost, and we may not be able to restore them in the future.

Restrictions on personal data processing: When certain conditions apply, you may have the right to request SuperCandy Games to restrict the use of your personal data.

Objection to the processing of personal data: When certain conditions apply, you may have the right to oppose the use of your personal data by SuperCandy Games.

Portability of personal data: You may have the right to receive your personal data in structured and common formats so that you can use it with other companies when specific conditions apply.

Right to opt out (California, USA): California residents have the right to opt out of the sale of personal data. Its definition may include transferring data to a third party to personalize your advertisement. If you choose not to "sell" your data, we will not sell your data (including to our advertising partners), but you may still see advertisements in the game, and some of our partners may send you advertisements based on the information you have.

You can control your personal data collected by us in other ways. For example, you can disconnect your Facebook or other social network account from our game, or delete our game from your mobile device. You can also use the settings in your phone to reset the mobile advertising identifier or completely restrict advertising tracking.

We may occasionally send you push notifications through our mobile application, including game updates, high scores and other notifications that you may be interested in. You can choose not to receive these types of communications at any time by changing the settings on your mobile device.

8. Children

You must be at least 13 years old to play our games and use our services. We will not intentionally collect personal data of any person under the age of 13. However, if the person uses the service in violation of this privacy policy, we may collect personal data from the person. If you think we may get any information from children under the age of 13 (or under the age of 16 in some jurisdictions in EU countries and/or regions), please contact us.

9. Disclosure of your personal data

We can share the information described in this privacy policy within the scope of services described in this privacy policy (provide services to our third-party service providers; comply with legal obligations; protect and defend our rights and property).

Service provider. We may share your personal data with our service provider. The types of service providers (data processors) we entrust include companies that provide (i) IT and related services; (ii) provide the information and services you require; (iii) Customer service activities; (iv) Analysis and search engine activities that help us improve and optimize services; And (v) any support activities related to our services. Dream Games has signed an appropriate contract with the service provider to prohibit them from using or sharing personal data, unless they perform contractual services on our behalf or comply with applicable legal requirements.

Disclosure to protect the rights of us, you or others (such as legal requirements and similar disclosures). If we think it necessary or appropriate, we can access, save and disclose your personal data, other account information and content: (i) comply with law enforcement or national security requirements and legal procedures, such as court orders or subpoenas; (ii) respond to your request; (iii) protect the rights, property or safety of you, us or others; (iv) Implement the policies or contracts of SuperCandy Games; (v) Collect the amount owed to SuperCandy Games; (vi) When we believe that disclosure is necessary or appropriate to prevent personal injury or economic loss, or related to the investigation or prosecution of suspected or actual illegal activities; Or (vii) if we believe in good faith that disclosure is otherwise necessary or desirable.

In addition, server logs may be checked from time to time for security purposes (for example, to detect unauthorized activity on a service). In this case, the server log data containing IP addresses can be shared with law enforcement agencies, so law enforcement agencies can identify users when investigating unauthorized activities.

Asset sale and change of control. If the assets of SuperCandy Games are sold or the company is restructured, or because of the change of control of the ownership structure of SuperCandy Games, or in order to prepare for any of these events. Any third party that SuperCandy Games transfers or sells its assets will have the right to continue to use the personal information and other information you provided to us in the manner specified in this privacy policy.

10. Safety

The personal data you provide to SuperCandy Games is stored on a server located in a security facility and protected by protocols and procedures designed to ensure the industry-standard security of such data (such as firewall and data encryption). However, any server, computer or communication network or system or data transmission through the Internet cannot guarantee 100% security. Therefore, although SuperCandy Games tries to protect your personal data, SuperCandy Game cannot ensure or guarantee the security of any personal data you transfer to SuperCandy Game or through the service.

By using the service or providing us with personal data, you agree that we can communicate with you electronically on security, privacy and management issues related to your use of the service. If we learn that the security system has been compromised, we may try to notify you electronically by publishing a notice on the service or sending you an email.

11. Legal basis (applicable to users in the European Economic Area)

If you are an individual in the European Economic Area (EEA), we will only collect and process your personal data if there is a legal basis in accordance with applicable EU laws. Our legal basis is as follows:

Contract necessity. This includes the data we use to provide you with the services you request and the services we agree to provide to you, such as our games, customer services, chat functions and third-party social network connections;

Legal obligations. This includes data we use to comply with legal obligations, such as maintaining tax-related records or responding to valid legal requests for certain data;

Legal interests. This includes data that we use for the purpose of not damaging your privacy, and can be reasonably expected in the process of your use of our services (such as marketing, advertising, analysis, research and optimization of our games and other services); and

This is used as a legal basis in the following cases: we and our advertising partners collect data stored on your device, including device information, advertising identifier, IP address, country and region. When you agree to install our game, you agree to this collection, and you can withdraw your consent by uninstalling our game.

In this privacy policy, we explain how you choose to opt out of certain types of processing that we conduct. If any processing is based on your consent, you can withdraw the consent at any time in the way described in this privacy policy. Nevertheless, if you play our game, we will still collect some personal data of you and handle it according to other instructions in this privacy policy. If you don't want us to collect any of your personal data, you should stop playing our games and stop using our services.

12. Reservation

We will keep your data as long as your account is active or needs to provide services for you.

Please note that if you require us to delete your personal data, we will retain your data according to our legitimate business interests, such as complying with our legal obligations, resolving disputes and implementing our agreement.

13. Changes to this Privacy Policy

We may update this privacy policy from time to time and publish the updated privacy policy on this page. Any new policy will come into effect from the date of our release.

14. Contact us

To communicate with us and/or use your rights under this privacy policy, please contact us through the following ways:

supercoolgamestudio@gmail.com