Effective Date: April 09, 2026
ShadowGuard VPN ("we", "us", "our") operates the ShadowGuard VPN mobile application (the "App") provided by Appifyhaven Apps. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your privacy. ShadowGuard VPN is designed to provide secure, private internet access and does not log your online activities in a way that can identify you.
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.
1. Information We Collect
We design ShadowGuard VPN with privacy in mind and follow a strict no-logs policy for user traffic.
Information we do NOT collect:
Your browsing history
Traffic destination IP addresses or domains
DNS queries
Connection timestamps linked to your identity
The content of your communications
Information we may collect (minimal and non-identifying where possible):
Account information (if you create an account or subscribe): email address (for login and subscription management), subscription status. We do not require personal information to use the free version (if applicable).
Device information: operating system version, device model, app version (used only for troubleshooting and app improvements; anonymized where possible).
Aggregate performance data: total bandwidth used, connection success rates (anonymized statistics only — never tied to individual users).
Crash reports and diagnostics (optional): If enabled, limited crash logs may be sent to help improve stability (no personal traffic data included).
We do not collect precise geolocation (beyond approximate country for server selection), nor do we access your camera, microphone, contacts, or other unrelated permissions unless explicitly needed and disclosed.
2. How We Use Your Information
We use the limited information we collect solely to:
Provide, maintain, and improve the VPN service
Manage subscriptions and accounts
Debug technical issues and prevent abuse
Send service-related notifications (e.g., updates, subscription reminders)
We do not use your data for marketing, profiling, behavioral advertising, or any purpose unrelated to delivering the VPN service.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share information only in these limited cases:
With service providers (e.g., payment processors like Google Play Billing, cloud infrastructure) under strict confidentiality agreements — they cannot use data for their own purposes.
To comply with valid legal requests, court orders, or applicable law.
To protect the rights, property, or safety of ShadowGuard VPN, our users, or the public.
No user traffic data or logs that could identify your online activity are shared with anyone.
4. No-Logs Policy
ShadowGuard VPN operates under a strict no-logs policy for user activity. We do not store or record any logs of:
Websites visited
Files downloaded/uploaded
Source or destination IP addresses of your traffic
DNS requests
This policy is a core part of our service. Independent audits or technical reviews (if conducted in the future) will verify this commitment.
5. Data Security
We implement industry-standard security measures, including:
Encryption of all traffic between your device and our VPN servers (using strong protocols like WireGuard/OpenVPN with modern ciphers).
Encryption of data in transit to our backend services (HTTPS/TLS).
Secure storage of any minimal account data.
Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You may:
Request access to, correction of, or deletion of your account data by contacting us.
Opt out of optional diagnostics/crash reporting in the app settings.
Uninstall the app to stop all data collection.
We will respond to verifiable requests in accordance with applicable law (e.g., GDPR, CCPA where relevant).
7. Children's Privacy
ShadowGuard VPN is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.
8. International Data Transfers
The App is operated from India. Data may be processed on servers located outside your country. We ensure appropriate safeguards for any cross-border transfers.
9. Changes to This Privacy Policy
We may update this policy from time to time. The new effective date will be posted here. Continued use of the App after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or our practices, contact us at: appifyhaven.ask@gmail.com
Thank you for trusting ShadowGuard VPN with your online privacy.