Privacy Policy for Renewed Robotics:

Effective Date: 29th May,2025

At Renewed Robotics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our mobile application (“Renewed Robotics”), which allows users to track S.A.M pre-orders, view order and delivery status, and participate in our referral and rewards program.

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the App.

1. Information We Collect

We may collect and process the following categories of data:

a. Personal Information

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Shipping or delivery address
  
  

• Referral codes or user IDs for referral tracking
  
  

b. Order Information

• Order number (ID)
  
  

• Order and delivery status
  
  

• Product information related to your order
  
  

c. Technical and Usage Data

• Device information (e.g., type, model, operating system)
  
  

• IP address
  
  

• App usage metrics (e.g., screen views, session duration)
  
  

2. How We Use Your Information

We use the information collected to:

• Facilitate order tracking and provide real-time updates
  
  

• Display order numbers, delivery timelines, and statuses
  
  

• Manage and operate our referral and rewards program
  
  

• Communicate with you regarding your orders or account activity
  
  

• Send promotional offers or updates (where permitted)
  
  

• Monitor, maintain, and enhance App performance and security
  
  

• Comply with legal, regulatory, or contractual obligations
  
  

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data in the following limited circumstances:

• Service Providers: With third-party vendors who support app functionality (e.g., cloud services, analytics, and delivery partners), under strict confidentiality obligations
  
  

• Legal Compliance: Where required by law, legal process, or to protect our legal rights
  
  

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
  
  

All third parties are contractually bound to use your data solely for the purposes specified by us.

4. Referral Program

• Referral codes are created and assigned by the admin team only.
  
  

• Users may share their assigned code to allow others to receive a discount.
  
  

• The user who shared the code may also receive a discount or reward.
  
  

• The app only tracks who used a referral code, not the contacts of the person sharing it.
  
  

We do not collect contact information of the people you refer unless they voluntarily sign up and use the code.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by applicable law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights, including:

• The right to access and review your personal data
  
  

• The right to correct or delete inaccurate or incomplete data
  
  

• The right to withdraw consent or object to certain processing activities
  
  

• The right to opt out of marketing communications
  
  

To exercise your rights, please contact us using the details provided in Section 10.

7. Data Security

We implement commercially reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

8. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting within the App or on our official website. We encourage users to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Renewed Robotics
Email: daizhan.ennals@renewedrobotics.com