Trust Tech Privacy Policy for Jano Quiz App
This Privacy Policy explains how Trust Tech (“we,” “us,” or “our”) collects, uses, stores, and shares information about you when you use our Jano Quiz App (the “App”). By accessing or using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.
We collect both personal and non-personal information to provide you with a secure, personalized, and high-quality quiz experience.
Personal Information:
Contact Information: Name, email address, phone number.
Account Credentials: Secure sign-up information, including OTP-based login data to verify your identity.
Location Data: If enabled, your precise location to enhance regional features.
Device Information: Device model, operating system version, unique device identifiers, IP address.
Sensitive Financial Data:
Payment and Wallet Information: When you use our wallet features, we collect data related to in-app purchases, deposits, withdrawals, and transaction histories. This includes data you provide for linking your local bank account and processing payments.
Banking Details: Information required by our local bank partners for depositing or withdrawing funds, such as bank account numbers or related identifiers. These details are handled by our trusted payment processing partners.
Non-Personal Data:
Usage Statistics: Data on your interactions with the App (e.g., quiz categories played, levels achieved) to help us improve and personalize the experience.
Crash Reports and Analytics: Technical information collected automatically to diagnose and resolve issues.
We use your information for several purposes, including:
Providing Core Services: Delivering quiz content, managing wallet transactions, and facilitating secure login via OTP.
Transaction Processing: Handling in-app purchases, deposits, and withdrawals, including processing payments through our local bank partners.
Personalization: Customizing your experience based on quiz preferences, usage patterns, and account activity.
Performance and Security: Monitoring and improving the App’s performance, fixing bugs, and safeguarding your account and transactions.
Communication: Sending you updates, promotional offers, notifications about your account activity, and customer support communications. You may opt out of non-essential communications at any time.
Compliance and Legal Obligations: Ensuring our operations comply with applicable laws and regulations, and cooperating with lawful requests by authorities.
We do not sell or rent your personal information. We may share your data under the following circumstances:
Service Providers: With third-party companies that help process payments, handle transactions, host our App, perform analytics, or offer customer support. These providers are contractually obligated to protect your information.
Local Bank Partners: With trusted banking partners to facilitate deposits, withdrawals, and other wallet-related transactions.
Legal and Regulatory Requirements: When required by law or to protect our rights, property, or the safety of our users and third parties.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.
User Consent: Where you have provided explicit consent for us to share your information with third parties for specific purposes.
We retain your personal data only for as long as necessary to provide our services or as required by law. When your data is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal data by contacting us at the email address provided below.
We take the security of your information seriously and implement robust security measures—including encryption, secure servers, and access controls—to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your data transmitted over the internet.
You have certain rights regarding your personal data, including:
Access and Correction: Request access to your data and request corrections to any inaccuracies.
Deletion: Request deletion of your personal data, subject to legal or contractual restrictions.
Opt-Out: Opt out of marketing communications by following the instructions provided in those messages.
Security: Inquire about the security measures we have in place to protect your data.
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so that we can delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review the Privacy Policy periodically to stay informed about our information practices.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Trust Tech
Email: bini.musema@gmail.com
Address: Ethiopia, Addis Ababa
Phone: +251923798638