Privacy Policy for Ontheway
Last Updated: 4 October 2024
At Ontheway, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app for purchasing food, groceries, pharmaceuticals, fashion items, and more.
1. Information We Collect
Personal Information: We collect your name, email address, phone number, delivery address, and payment details when you register and make purchases.
Order Details: Information related to your orders, including product preferences and transaction history.
Location Data: We collect your location to provide accurate delivery services.
Device Information: Information such as your IP address, device type, and operating system may be collected to enhance app performance.
2. How We Use Your Information
To process and deliver your orders.
To provide customer service and support.
To offer personalized recommendations and special offers.
To improve our services through analytics and feedback.
3. Sharing of Information
With Delivery Personnel: Your name, contact number, and address are shared with our delivery team to fulfill your orders.
With Service Providers: Information may be shared with third-party payment processors and service providers.
Legal Compliance: We may disclose your information if required by law or legal request.
4. Data Security We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
5. Your Rights You can access, update, or delete your personal information at any time by contacting us at support@ontheway.com.
6. Changes to This Privacy Policy We may update this policy from time to time. Please review it periodically for any changes.
7. Contact Us If you have any questions or concerns, contact us at support@ontheway.com.