Privacy Policy for “Need It” App

1. Introduction

Welcome to Need It. Your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.

By using the app, you agree to the terms of this Privacy Policy.

2. Services We Provide

Need It is a service marketplace platform where users can book home services such as:

• Plumber

• Electrician

• Maid / Helper

• Mechanic

• Technician

• Carpenter

• Salon & Spa services

• Other on-demand home services

Service providers (“Partners”) visit the user’s location to deliver the service.

3. Information We Collect

3.1 Personal Information

We may collect:

• Name

• Phone number

• Email address

• Address / Location

3.2 Service Information

• Booking details

• Service type

• Order history

• Payment details (if applicable)

3.3 Device & Technical Data

• Device type

• IP address

• App usage data

• Crash logs

4. How We Use Your Information

We use your data to:

• Connect users with service providers

• Process bookings and services

• Improve app performance

• Provide customer support

• Prevent fraud and misuse

5. Location Data

We may collect location data to:

• Show nearby service providers

• Send accurate service requests

You can disable location access anytime from your device settings.

6. Sharing of Information

We may share your data with:

• Service providers (Partners) to complete your booking

• Payment gateways (if used)

• Legal authorities if required by law

We do NOT sell your personal data.

7. Data Security

We take reasonable steps to protect your data using:

• Secure servers

• Encryption (where applicable)

• Restricted access

However, no system is 100% secure.

8. User Responsibilities

Users must:

• Provide accurate information

• Not misuse the platform

• Respect service providers

9. Partner Responsibilities

Service providers are responsible for:

• Delivering services professionally

• Maintaining user safety

• Following local laws

Need It acts as a platform and is not directly responsible for service quality.

10. Data Retention

We keep your data only as long as necessary for:

• Providing services

• Legal compliance

• Business operations

11. Your Rights

You can:

• Request access to your data

• Request deletion of your account

• Contact us for privacy concerns

12. Children’s Privacy

Our app is not intended for users under 18 years of age.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be reflected with a new effective date.

14. Contact Us

For any questions or support, contact:

Email: [support.getneedit.com]
App Name: Need It