Welcome to Need It. Your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.
By using the app, you agree to the terms of this Privacy Policy.
Need It is a service marketplace platform where users can book home services such as:
Plumber
Electrician
Maid / Helper
Mechanic
Technician
Carpenter
Salon & Spa services
Other on-demand home services
Service providers (“Partners”) visit the user’s location to deliver the service.
We may collect:
Name
Phone number
Email address
Address / Location
Booking details
Service type
Order history
Payment details (if applicable)
Device type
IP address
App usage data
Crash logs
We use your data to:
Connect users with service providers
Process bookings and services
Improve app performance
Provide customer support
Prevent fraud and misuse
We may collect location data to:
Show nearby service providers
Send accurate service requests
You can disable location access anytime from your device settings.
We may share your data with:
Service providers (Partners) to complete your booking
Payment gateways (if used)
Legal authorities if required by law
We do NOT sell your personal data.
We take reasonable steps to protect your data using:
Secure servers
Encryption (where applicable)
Restricted access
However, no system is 100% secure.
Users must:
Provide accurate information
Not misuse the platform
Respect service providers
Service providers are responsible for:
Delivering services professionally
Maintaining user safety
Following local laws
Need It acts as a platform and is not directly responsible for service quality.
We keep your data only as long as necessary for:
Providing services
Legal compliance
Business operations
You can:
Request access to your data
Request deletion of your account
Contact us for privacy concerns
Our app is not intended for users under 18 years of age.
We may update this Privacy Policy at any time. Updates will be reflected with a new effective date.
For any questions or support, contact:
Email: [support.getneedit.com]
App Name: Need It