Effective Date: June 4, 2025
1. Introduction
Gtume (the “App”) is developed and operated by Olujinmi Elizabeth Ibukunoluwa O (“Developer,” “we,” “us,” or “our”). We recognize the importance of protecting your privacy and are committed to safeguarding any personal information you provide when using the App. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information. By downloading, installing, or using Gtume, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following categories of information from or about you:
Information You Provide Directly
Account Registration Data: If Gtume requires you to sign up for an account, we may collect your name, email address, telephone number, and any other information you choose to provide (e.g., a username or profile picture).
User-Generated Content: Any content you submit through the App—such as messages, comments, survey responses, or support requests—is collected.
Payment Information: If you purchase in-App features or subscriptions, we collect billing and payment details (e.g., credit card number, billing address). We do not store full payment card information; instead, payment data is processed securely by third-party payment processors.
Customer Support & Feedback: When you correspond with us via email or through the in-App contact form, the content of your messages and any attachments you send.
Information Collected Automatically
Device Information: We automatically collect details about the device you use to access Gtume, including device model, operating system version, unique device identifiers, and mobile network information.
Usage Data: We log how you interact with Gtume—such as the features you use, time spent within the App, pages/screens viewed, and clickstream data.
Proxy IP Address: We record your IP address to estimate your approximate location.
Analytics and Crash Data: We use third-party analytics services (e.g., Firebase, Google Analytics for Firebase) to gather aggregated statistics about App usage, performance errors, and crash reports. These services may use cookies or similar technologies to help analyze how the App is used.
Information from Third Parties
If you choose to log in via a third-party service (e.g., Apple ID, Google Sign-In), we may receive basic profile information (e.g., name, email address) from that provider, in accordance with the provider’s privacy practices.
3. How We Use Your Information
We use the information we collect to:
Operate and Maintain the App: Provide core App functionality, process your transactions, and respond to your requests (e.g., account registration, password resets, technical support).
Personalize Your Experience: Tailor content, recommendations, and advertisements to your preferences and usage patterns.
Improve and Develop Features: Analyze usage trends, diagnose technical issues, and continually enhance the App’s performance, design, and features.
Communicate with You: Send you App updates, security alerts, promotional materials (only if you opt in), and respond to your inquiries.
Ensure Security and Compliance: Monitor activity to prevent fraudulent or malicious behavior, enforce our Terms of Service, and comply with legal obligations.
4. Sharing and Disclosure of Information
We will not sell your personal information. We may share your information in the following circumstances:
Service Providers
We engage trusted third-party service providers to perform functions on our behalf, such as:
Payment processing (e.g., Stripe, PayPal)
Cloud hosting and data storage (e.g., AWS, Google Cloud)
Analytics and crash reporting (e.g., Firebase, Google Analytics)
Customer support and email delivery (e.g., SendGrid, Zendesk)
These providers have access to your information only as needed to perform their services and are contractually obligated to keep it confidential and secure.
Legal Requirements
We may disclose your information if required by law, subpoena, court order, or other governmental request. We may also disclose information if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, threats to the safety of any person, or as otherwise required by law.
Business Transfers
If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. In such event, we will require any successor entity to honor the terms of this Privacy Policy.
Aggregate or De-Identified Information
We may share anonymized or aggregated data that does not directly identify you for research, marketing, or other business purposes.
5. Cookies and Similar Technologies
We and our third-party analytics partners may use cookies, mobile advertising identifiers (e.g., IDFA on iOS, Advertising ID on Android), and similar technologies to collect usage information and track activity across the App. You can typically disable cookies through your device settings; however, some features of the App may not function properly without these technologies enabled.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit (e.g., HTTPS/TLS), regular security assessments, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will continually work to improve our safeguards.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.
8. Children’s Privacy
Gtume is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us at the address below. If we discover that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information.
9. Third-Party Links
The App may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.
10. International Data Transfers
If you are located outside the United States, your data will be transferred to, processed, and stored in the U.S. by us or our service providers. By using the App, you consent to such transfer, processing, and storage of your information in the United States, where data protection laws may differ from those in your country.
11. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access and Obtain a Copy of the personal information we hold about you.
Rectify or Update inaccurate or incomplete information.
Delete your personal information, subject to certain exceptions (e.g., when retention is required by law).
Restrict or Object to Processing of your personal information for direct marketing or under other lawful grounds.
Opt Out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
To exercise any of these rights, please contact us using the details in Section 13. We may ask you to verify your identity before fulfilling your request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by posting the updated policy with a new “Effective Date” at the top of this page and, if appropriate, send a notice within the App or via email. Your continued use of Gtume after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Olujinmi Elizabeth Ibukunoluwa O
Developer of Gtume
1428 Douglas Dairy Road
Bristol, VA 37620
United States
Phone: +1 276-698-3491
Email: info@Gtume.com