FlowFit's Privacy Policy
This privacy policy specifies how Hiwei Technology and its affiliates (hereinafter referred to as "Hiwei" or "us") collect, use, disclose, process and protect the information you provide to us when using our products and services. If we require you to provide some information so as to verify your identity when using HiWeChat products and services, we will only use such information in strict accordance with this privacy policy and/or our user terms and conditions.
This privacy policy is formulated with your needs fully considered; It is very important that you fully understand our personal data collection and use practices and are sure that you can ultimately control the personal information provided to Hiwei Da.
In this privacy policy, "personal information" refers to the data that can identify specific individuals after contacting with the information itself or other information of individuals that HiWeda can access. Such personal information includes your name, address, telephone number and email address.
By using Hivida's products and services, you mean that you have read, recognized and accepted all the terms described in this privacy policy, including any changes we make at any time. We promise to protect the privacy, confidentiality and security of your personal information in accordance with applicable laws (including the data protection laws of your location). At the same time, we promise all our employees and agents to fulfill these obligations.
Finally, what we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this privacy policy, please contact us through the online channel so that we can handle your special needs. We are glad to deal with your problem directly.
What information is collected and how is it used?
Categories of information collected
Categories of Information Collected
In order to provide you with our services, we will ask you to provide personal information necessary to provide you with services. If you do not provide personal information, we may not be able to provide our products or services to you.
We collect the following types of information (whether personal or not):
About your information: We may collect and use avatar, personal signature, nickname, gender, time zone, language, your sports preference and regional data.
Personal body data: After starting Flow Fit, we need you to provide data of date of birth, height, weight, gender.
Data recorded by the device: When you use Flow Fit to synchronize the data of related devices, we will record personal data, including activity information, sleep information, heart rate information, blood oxygen saturation (SpO2), weight, distance, pace, exercise time .
Behavior marking information: When you choose to mark related behaviors, Flow Fit will collect including but not limited to activity information, heart rate data, etc. to provide you with corresponding service marking functions.
Incoming call information: When you use the incoming call and text message reminder function, Flow Fit will obtain data related to incoming calls, text messages, and contacts. With your permission, relevant incoming calls, text messages, contacts and other data are displayed on bracelets, watches and other devices, but Flow Fit will not store your relevant incoming calls, text messages, contacts and other data.
Mobile phone information: When you use Flow Fit, we need to obtain your mobile phone operating system version, mobile phone brand model, mobile phone hardware identifier (such as IDFA, IMEI), mobile phone system time, and mobile phone alarm clock.
Network usage data: We may collect network type, network signal, etc. related to specific features of Flow Fit.
Music control information: When you use the music control function, we will collect music information in your mobile phone (such as: song name, song playback status, volume) and synchronize it to the device. This information is only displayed on the device, and we will not store the aforementioned information.
Location data: When you use location-based program services or functions, we may collect your location data.
Feedback information: When you submit relevant feedback, relevant user feedback logs, contact information and other information will be collected according to your choice.
Device information: When you use Flow Fit to connect a certain hardware device, including but not limited to the unique identifier of the device, firmware version, approximate geographic location data (non-personal data) and related function usage statistics (non-personal data ) will be sent to the server. The above data collection may also apply to updating your system or software, restoring original factory settings, etc.
Information you voluntarily submit when using related functions: If you have set goals and heart rate reminders in Flow Fit, your exercise goals, weight goals, and heart rate reminders will be collected so that when the goals are reached, you will be notified. To prompt or warn. If you choose to use the female health function, the number of days that you actively fill in the duration of menstruation, the number of days between the start dates of two menstruations, the date of the latest menstruation start, and the start date of menstruation, the end date of menstruation each time you submit during the use of this function, Physical condition and mood during menstruation will be collected. If you choose to make your own watch face, the pictures you upload will be collected by us as your watch face background.
Get the list of installed apps: Use to push app notifications to Bluetooth devices, so that users can see reminders when they are not looking at their phones
Introduced to implement error log collection
1. Bugly SDK Android version
Troubleshoot crashes and help the app improve stability ,Information obtained:
Phone model
Mobile phone brands
Android system version
Android system api level
Vendor system version
cpu architecture type
Whether the device is rooted
disk space usage
sdcard space occupied size
memory footprint
Network Type
Apply the currently running process name and PID
Judge the ANR status of the current process, troubleshoot crashes, and help the APP improve stability Only read, not save to local, nor upload to server
It should be noted that if an exception occurs when the APP is running in the background, the SDK may collect the above personal information of the end user in the background to troubleshoot and handle the crash.
In addition, if the app uses our data reporting and statistical analysis services, the app developer may collect and entrust us to statistically analyze the relevant information of the end user through us, and the specific information disclosed in the app privacy policy and/or other legal documents shall prevail. App developers must obtain user consent in accordance with laws and regulations or meet other conditions stipulated in laws and regulations before using the SDK to report the personal information of end users. Otherwise, we have the right to stop developing apps at any time in accordance with relevant laws and regulations and this statement. the service of the person.
Please note that apart from the information that must be collected by the SDK to provide services as described in the above table, SDK products will not actively collect other personal information of App end users.
Permissions required for bugly SDK product functionality
View the network status for data reporting, to achieve the purpose of developers to view crash information
android.permission.INTERNET
View the network status for data reporting, to achieve the purpose of developers to view crash information
android.permission.ACCESS_NETWORK_STAT
How will this personal information be used
The purpose of collecting personal information is to provide you with products and/or services and to ensure our compliance with applicable laws. You hereby consent to us processing personal information for the purposes set forth in this Privacy Policy and disclosing personal information to our affiliates (which are involved in communications, social media, technology and cloud businesses), third-party service providers (as defined below).
We may use your personal information for the following purposes:
Calculate exercise, health results. We will use personal body data and/or data recorded by the device to calculate exercise and health results and display them to you in the APP and/or device, such as: BMI, PAI, muscle, body fat, water, basal metabolism, visceral fat, Bone mass, body shape, body age, calorie expenditure, VO2 max, training effect, training load, recovery time, blood oxygen saturation.
Physical condition analysis. Based on the personal physical data you provide and the data recorded by the device, we will provide you with analysis related to your physical condition for your reference. For example: provide you with an ideal body weight interval value for your reference; show you your current and/or all-day stress value and/or stress change trend.
Offers Flow Fit services. After the relevant equipment is synchronized with Flow Fit, the data recorded in the equipment will be synchronized to Flow Fit and displayed to the user.
Display incoming call information. When you receive an incoming call or text message, some devices that support this function will display the data of the incoming call or message.
Display music information. When you use the music control function, some devices that support this function will display music information (such as: song name, song playback status, volume).
Determine if the phone is supported. Information about your mobile phone will be used to determine whether your mobile phone can use Flow Fit.
Provide alarm clock reminder function: We will collect your mobile phone alarm clock information, and when you turn on the mobile phone alarm clock reminder, we will remind you through the vibration of the device in time.
Bluetooth camera: You can control the phone's camera through some devices that support this function. To this end, the device will perform Bluetooth pairing with the mobile phone so that it can be used to control the camera. During the Bluetooth pairing process, it will also apply for mobile phone Bluetooth permission.
Display sleep information: We will use personal physical information and data recorded by the device to calculate and analyze your sleep status and display it to you in Flow Fit, such as sleep score, sleep time, rapid eye movement sleep stage (REM), sleep duration Distribution, quality of sleep breathing.
Provide heart health monitoring function: Some devices support heart health monitoring function. If you choose to enable this function, we may collect your heart rate information to show you your heart rate status, so that when data changes are found, we will remind you through the device and display it on the device. Shown to you in the mobile phone and Flow Fit.
Provide network-related services. According to different network types, network signals and other information, Flow Fit will prompt users to download the traffic required for sports-related videos, and determine whether there is a new version of Flow Fit that can be updated.
Statistical analysis: We will conduct statistical analysis of our services or equipment, and may share these statistical data with the public or third parties to display the usage trends of our products or services, optimize products and services, and show you Ranking, friend PK, etc., for example, by counting your steps, to show you results that are relevant to you (such as comparing with users in the same area), but these statistics do not contain any identification information about you.
Obtain the list of installed apps: After obtaining it, it will only be used to judge the notification of the specified app, without any upload and storage processing, and will not leak any data
Cookies and other technologies
What data do we collect and how do we use it? Both Haiweida and third-party service providers use technologies such as cookies, tags, and scripts. These technologies are used to analyze trends, administer the site, track site user activity, and gather demographic data about our overall user base. We will receive reports on the use of the above-mentioned technologies compiled by relevant companies individually and as a whole.
Log files: Like many websites, we collect certain data and store it in log files. Such data includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickthrough data. We do not associate this automatically collected data with other data we collect about you.
Mobile analytics: We use mobile analytics software in some of our mobile applications to allow us to better understand the functionality of the mobile software on your mobile phone. This software can record the frequency of your use of the application, events that occur in the application, comprehensive usage, performance data, and application failure information. We will not associate the data stored in the analytics software with any personal data you submit within the mobile application.
Local Storage – HTML5/Flash: We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content and preferences. Third parties that we work with to provide certain features on our site, or to display advertisements based on your web browsing activity, also use HTML5 or Flash cookies to collect and store information. Various browsers provide their own management tools to remove HTML5 LSOs.
Who do we share your information with?
We will not sell any personal information to third parties.
From time to time, we may disclose your personal information to a third party (as defined below) in order to provide the products or services you require.
We may disclose to third-party service providers and affiliates listed below in this section. Under all the circumstances described in this section, you can rest assured that HiWeChat will only share your personal information according to your authorization. You should understand that, in any case described below, when Hiwei Da shares your personal information with a third party service provider, Hiwei Da will stipulate the practices and obligations of the third party through the contract and comply with the applicable local data protection laws. Through the contract, Haiwei Da will ensure that the third-party service providers comply with the privacy standards applicable to them in your jurisdiction.
Sharing information with our group and third-party service providers
We may integrate SDKs (software development kits) provided by third-party services in our devices or apps to provide you with all the functions of products and services, We may, from time to time, provide services to other affiliates of HiWeda (which involve communication, social media, technology or cloud business) or our third-party service providers (our mail stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotion service providers, and agents on behalf of HiWeda), affiliates and/or other third parties (collectively referred to as "Third Party Service Provider"). Such third-party service providers may process your personal information on behalf of HiWeda or for one or more of the above items. If you no longer want to allow us to share this information, please contact us.
At present, our third-party service providers include the following two types:
1) Analyze service providers of service classes. Unless we get your permission, we will not share your personal identity information (refers to information that can identify you, such as name or email, through which you can be contacted or identified) with partners who provide advertising and analysis services. We will provide these partners with information about advertising coverage, advertising click through rate and effectiveness, but not your personally identifiable information, or we will summarize this information so that it will not identify you personally), to help them understand their audience or customers.
2) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business around the world, including providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertisements and services, providing customer services, to provide product features, to facilitate payment, or to conduct academic research and surveys.
We promise to only share and provide you with personal information necessary for legitimate, legal, necessary, specific, and clear purposes. If we share your personal information with these third parties, we will adopt encryption and other means to protect your information security. For companies and organizations that we share personal information with, we will conduct a reasonable review of their data security environment, and sign strict data processing agreements with them, requiring third parties to take adequate protection measures for your information and strictly abide by relevant laws Regulations and Regulatory Requirements. You should be aware that authorizations to us include subprocessors to third party service providers.
share information with others
Haiweida may disclose your personal information without further consent when required by applicable law.
Information that does not require consent
We may share anonymous information in aggregated form with third parties (such as advertisers on our website) for commercial purposes; we may share with them general usage trends of our services, such as when purchasing certain products or engaging in certain transactions. The number of customers in a particular demographic.
For the avoidance of doubt, Haiweida may collect, use or disclose your personal information without your consent in the circumstances and scope expressly permitted by local data protection laws (such as to comply with subpoenas), and when we may Disclosing your information without your consent when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
data security
Haiweida's security measures
We promise to keep your personal information safe. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial measures to protect the information we collect from your device. We will take all reasonable steps to protect your personal information.
All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data according to importance and sensitivity, and ensure that your personal information has a reasonable level of security. Likewise, we have specific access controls in place for cloud-based data storage. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will strictly select business partners and service providers, and implement the requirements on personal information protection into the business contracts or audits, assessments and other activities of both parties. We guarantee that employees and third-party service providers who access this information to help provide products or services to you have strict contractual confidentiality obligations, and if they fail to fulfill these obligations, they will be subject to disciplinary action or be terminated from cooperation.
We will organize security and privacy protection training courses, testing and publicity activities to enhance employees' awareness of the importance of protecting personal information. We will take all feasible measures to protect your personal information. However, you should be aware that use of the Internet is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.
We will promptly notify the relevant regulatory agencies of the leakage of personal data, and notify the data subject of relevant data leakage events in accordance with applicable legal requirements (including your local data protection regulations).
what can you do!
By not disclosing your login password or account information to anyone (unless the person is duly authorized by you), you can set a unique password for Haiweida to prevent other website password leaks from endangering your account security. At any time, please do not disclose the verification code you received to anyone (including those who claim to be Haiweida's customer service). Whenever you log in, especially on someone else's computer or a public Internet terminal, you should always log out at the end of your session.
We are not responsible for security breaches caused by third parties accessing your personal information due to your failure to keep your personal information private. Notwithstanding the foregoing, you shall notify us immediately of any unauthorized use of your account by any other Internet user or any other breach of security. Your assistance will help us protect the privacy of your personal information.
retention policy
We will not sell any personal information to third parties.
From time to time, we may disclose your personal information to a third party (as defined below) in order to provide the products or services you require.
We may disclose to third-party service providers and affiliates listed below in this section. Under all the circumstances described in this section, you can rest assured that HiWeChat will only share your personal information according to your authorization. You should understand that, in any case described below, when Hiwei Da shares your personal information with a third party service provider, Hiwei Da will stipulate the practices and obligations of the third party through the contract and comply with the applicable local data protection laws. Through the contract, Haiwei Da will ensure that the third-party service providers comply with the privacy standards applicable to them in your jurisdiction.
List of shared personal information with third parties
1. Bugly SDK usage
l Developer: Shenzhen Tencent Computer System Co., Ltd., China
l Need to call your following information :
log information,
Phone model
Mobile phone brands
Android system version
Android system api level
Vendor system version
cpu architecture type
Whether the device is rooted
disk space usage
sdcard space occupied size
memory footprint
Network Type
Apply the currently running process name and PID:
l Purpose of use & usage scenario
Will keep running after the user launches the app and unify the privacy policy
Used to statistically analyze the cause of app crashes and crash device information, and optimize the app experience
l Sharing method
We will not share ( "recipient" ) personal information of end users with our affiliates, partners and third parties .
l " Bugly SDK " privacy policy address
https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
We may integrate SDKs (software development kits) provided by third-party services in our devices or apps to provide you with all the functions of products and services, We may, from time to time, provide services to other affiliates of HiWeda (which involve communication, social media, technology or cloud business) or our third-party service providers (our mail stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotion service providers, and agents on behalf of HiWeda), affiliates and/or other third parties (collectively referred to as "Third Party Service Provider"). Such third-party service providers may process your personal information on behalf of HiWeda or for one or more of the above items. If you no longer want to allow us to share this information, please contact us.
At present, our third-party service providers include the following two types:
1) Analyze service providers of service classes. Unless we get your permission, we will not share your personal identity information (refers to information that can identify you, such as name or email, through which you can be contacted or identified) with partners who provide advertising and analysis services. We will provide these partners with information about advertising coverage, advertising click through rate and effectiveness, but not your personally identifiable information, or we will summarize this information so that it will not identify you personally), to help them understand their audience or customers.
Please be aware that your withdrawal of consent can result in certain legal consequences. Depending on the scope of your withdrawal of consent for us to process your personal information, this may mean that you cannot enjoy Haiweida's products and services.
You can also make a request by sending an email to bella-wang@haiweida88.com . We will process your request within a reasonable time after you make it, and will not collect, use and/or disclose your personal information thereafter according to your request.
Transfer of personal information outside of your jurisdiction
We will store the personal information collected and generated in the mainland of the People's Republic of China in the data center in the mainland of China.
If cross-border transmission is permitted under the applicable laws, based on the purpose described in the privacy policy, your data may still be transferred to other data centers on the basis of ensuring that the applicable laws are met, and we may also transfer your personal information To third-party service providers, your data may thus also be transferred to other countries or regions. These global facilities are located in jurisdictions that may or may not provide data protection laws similar to the jurisdiction in which you are located. You understand that there are different risks under different data protection laws, and we may transfer and store your personal information to overseas facilities. However, this does not change all of our commitments to comply with this Privacy Policy and to protect your personal information.
other regulations
minor
We believe that it is the responsibility of parents and guardians to supervise minors' use of our products and services. If your child is a minor under the age of 14, before your child uses the products and services we provide, you, as a parent or guardian, must explicitly agree to Haiweida to collect your child's personal information in accordance with the provisions of this Privacy Policy .
If a parent or guardian has reason to believe that a minor has submitted personal information to Haiweida without their prior consent, please contact us to ensure that such personal information is deleted and that the minor unsubscribes from any applicable services .
order of priority
If you have agreed to an applicable user agreement or other document and there is an inconsistency between such document and this Privacy Policy, such document will control.
Updates to the Privacy Policy
We conduct periodic reviews of our Privacy Policy and may update this Privacy Policy to reflect changes in our information practices. If we make major changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by publishing it on all Haiweida websites or via mobile devices, so that you can learn about the information we collect and how we use it Use this information. Such privacy policy changes will apply from the effective date stated in the notice or website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Products and Services on the website, mobile phone and/or any other device will be deemed acceptance of the updated Privacy Policy. When we collect more personal information from you or we want to use or disclose your personal information for new purposes, we will ask for your consent again.
Do I have to agree to any third party terms and conditions?
Our Privacy Policy does not apply to products and services offered by third parties. Depending on the products and services you use, it may include third-party products and services, involving voice support (including online voice, offline voice), analysis statistics, social sharing, payment services, map services, push services, Security services and other types, some of which will be provided in the form of links to third-party websites, and some will be accessed in the form of SDKs and APIs. When you use these products or services, your information may also be collected. Therefore, we strongly encourage you to take the time to read that third party's privacy policy as you would our own. We are not responsible for, and cannot control how third parties use the personal information they collect from you. Our Privacy Policy does not apply to other websites linked through our Services.
Google Fit: Privacy Policy: http://www.google.com/policies/privacy Apple Health: Privacy Policy: https://www.apple.com/legal/privacy/szh/
In addition, the following SDKs are integrated into Flow Fit. When you use these specific products, your information collected by the SDK, purpose of use and applicable third-party privacy policies are listed below:
AutoNavi Maps, AutoNavi Positioning: You need to call your positioning authority, and will collect your device information, network status, location information, and Wi-Fi information in order to provide you with maps and positioning services when you exercise outdoors; Privacy Policy : https://cache.amap.com/h5/h5/publish/238/index.html
Google Map: Need to call your location permission, will collect your device information, network status, and location information; provide you with location records when you exercise outdoors; privacy policy: https://support.google.com/contributionpolicy/ answer/7401426?hl=zh-Hant
Tencent Bugly: Need to retrieve your log information, device ID (including: androidid and idfv), networking information, system name, system version and country code; privacy policy: https://privacy.qq.com/document/preview/ fc748b3d96224fdb825ea79e132c1a56
HUAWEI Push, HUAWEI Intermodal App: need to call your location permission, will collect your device information, network status, and location information; provide you with location records when you exercise outdoors; privacy policy: https://developer.huawei. com/consumer/cn/devservice/term
Haiweida Technology Address: Room 510~512, Building C, Qianwan Hard Science and Technology Park, Gushu 1st Road, Baoan District, Shenzhen
Email: bella-wang@haiweida88.com
Thank you for taking the time to learn about our Privacy Policy!