PRIVACY POLICY FOR EZEEFAST
Effective Date: 06 January 2026
EzeeFast is a digital service aggregator and payments solution provider based in India. The EzeeFast mobile application offers multiple services including prepaid recharges, domestic money transfer, postpaid services, landline, electricity, gas, insurance, travel, and other related services. This Privacy Policy explains how we collect, use, share, and protect user information when you use the EzeeFast application.
By using the EzeeFast app, you agree to the collection and use of information in accordance with this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following types of information to provide and improve our services:
Personal Information
Name
Email address
Mobile number
Account and Verification Information
Basic identity details required to comply with legal and regulatory requirements
Financial and Transaction Information
Transaction details and history
Payment-related information (excluding sensitive card or bank credentials, which are handled securely by authorized payment partners)
Service Usage Information
Recharge, bill payment, money transfer, insurance, travel, and other service usage details
App interaction and activity logs
Device and Technical Information
Device type
Operating system
App version
IP address
Location Information (if applicable)
Approximate location such as city or state for service availability and security purposes
HOW WE USE INFORMATION
We use the collected information for the following purposes:
To create and manage user accounts
To provide payment, recharge, money transfer, and other services
To process transactions and maintain transaction records
To communicate service updates, transaction alerts, and customer support messages
To improve app performance and user experience
To detect, prevent, and manage fraud or unauthorized activities
To comply with applicable laws, regulations, and financial guidelines
DATA SHARING AND DISCLOSURE
We do not sell user personal data to third parties.
Information may be shared only in the following circumstances:
With banks, payment gateways, billers, and service providers to complete transactions
With technology and infrastructure partners supporting app operations, under confidentiality obligations
When required by law, legal process, or regulatory authorities
To protect the rights, safety, and security of users and EzeeFast
DATA SECURITY
We implement reasonable technical and organizational security measures to protect user information, including secure data transmission and access controls. However, no method of electronic storage or transmission over the internet is completely secure.
DATA RETENTION
User information is retained only for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Certain financial and transaction records may be retained as required by law.
USER RIGHTS AND DATA DELETION
Users may request access to or deletion of their personal data by contacting us through the designated support channel. Data deletion requests will be processed after verification and in accordance with applicable laws and financial record retention requirements.
CHILDREN’S PRIVACY
EzeeFast is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
THIRD-PARTY SERVICES
The EzeeFast app integrates with third-party services such as banks, payment gateways, analytics tools, and service providers. These third parties operate under their own privacy policies, and EzeeFast is not responsible for their data practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on the official platform where the app is distributed. Continued use of the app after updates indicates acceptance of the revised policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy or data practices, please contact us through the official support channel provided in the app.
Application Name: EzeeFast